Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Baratam V.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product! and its instant meeting is nice

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its gives you the instant meeting option and you can share that link while clicking on instant meeting which gives the flexibility to set up meeting in any urgent product issue no need to fill all details like time attendees etc

What is your favorite aspect of this product?

Multiple people can write on whiteboard at the same moment

What do you dislike most about this product?

nothing as of now but if they can give screen control options it would be better for the troubleshooting engineers to help their user while setting up applications

What recommendations would you give to someone considering this product?

I will say go for it because it is smoother with slow internet as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Madhu Shalini R.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of use and also transparent to the people who are using the application, clear understanding of the features which differentiate Google Meet from all other products.

What is your favorite aspect of this product?

Google Meet is really useful for people not having a laptop, I still remember the mobile application of Google Meet helped me to attend the interview and got selected when I am not having a laptop on my own.

What do you dislike most about this product?

Most of the features are very accessible to use so I like the feature of the products almost. There is nothing like Google Meet doesn't have and all in all, they are bringing rapid change to the industry.

What recommendations would you give to someone considering this product?

If someone is considering the product I will definitely recommend this product because of its fewer RAM features and ease of use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rehan K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

A great way to stay connected with team

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I prefer Google Hangouts to other methods of communicating with consumers because it allows me to divide people into different groups based on their order type.

What is your favorite aspect of this product?

Having team and clients in place makes it much easy to communicate. Overall, it's a terrific product that's simple to use.

What do you dislike most about this product?

It's so simple to use that it sometimes feels like it could use some more features. The design is outdated and should be updated.

What recommendations would you give to someone considering this product?

To begin with, it's an excellent tool that is simple to use. You may progressively upgrade after using it, and it is easy for clients to connect with you with a simple invitation link.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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