Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Anudeep N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use and Cost efficient with quality of fea

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its ui is simple and sweet which helps user to find required option easily which makes the gmeet easy to use compared to other platforms and morever it comes with the google browser which saves the space , we can use it without even downloading.

What is your favorite aspect of this product?

This google meet comes in google browser in google apps where when we open browser it will be easy to access as it readily availble where we dont need to download also. and its breadth features of screen share and instant messaging adds more value to google meet.

What do you dislike most about this product?

when we want to screen share it doesnt work as we thought it comes screen inside the screen sometimes and it dont have more customization options compared to other platforms.

What recommendations would you give to someone considering this product?

The Google meet is the best platform when it comes to cost effiency but when it comes to customization part we cant do much other than this things it is the best platform for online communications or meetings and for digital work place.

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Great VC Software!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nishanth A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Google Meet - An Interactive Web Tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet comes as an environment, with this we can easily integrate with Google's workspace like Gmail, Drive and other things. Google meet supports Audio transcription, it will be extremely useful and also the AI enabled noise cancelling capability is a lit.

What is your favorite aspect of this product?

Personally why I love the product is the flexibility that we are getting, as it is supported in mobile devices and also in web browsers. Apart from this even a beginner would be able to understand the User Interface with ease.

What do you dislike most about this product?

Sometimes when we are in the lobby it's not letting the host's know some of them are waiting for their response,

What recommendations would you give to someone considering this product?

An organization who can't spend more to a video conference tool can go for this as it has different packages available like the basic, business and enterprise level packages. Also who wants to collaborate with other google workspace tools like Sheets, Slides can also consider.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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