Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ayush K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing tool for meeting

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet has more secure environment than other similar products.

What is your favorite aspect of this product?

Using Google meet we can connect with our team mates and can share the screen and debug the issue.

What do you dislike most about this product?

There is nothing which I don't like. All good!

What recommendations would you give to someone considering this product?

If you are considering this product then you can go ahead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vivek S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Ease of access, Good user interface, Fantabulous.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Keyboard mouse control, sreen share is the good features which I like the most. Most important is its simple and usefull impressive user interface which won't let you bore.

What is your favorite aspect of this product?

Connection bridge between you and your clients will be on one click far. You won't seem to far from their contacts easily switch from voice to video call and share your screen whenever needed.

What recommendations would you give to someone considering this product?

Go ahead for this product, good thing but expectations not to be too big, it's a average product.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Slower Product Innovation
  • Less Respectful

ayona p.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Connecting the virtual world, efficiently!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet stands out for its quality of video, audio as well as wide range of options like in call chats, options to create rooms, create polls, adding reactions to engage among users, adding filters or backgrounds,etc

What is your favorite aspect of this product?

My favourite aspect is the various features added on to create engagement among users like in call chats, raise hand, create polls, custom reactions, custom filters and backgrounds which makes the calls more interesting and keeps the users engaged in the virtual world.

What do you dislike most about this product?

Breaking out room feature should be available for customisation so that the rooms could be created as per needed.The in call chats disappears in case the connection is lost and user rejoins which could cause issues.

What recommendations would you give to someone considering this product?

I would gladly recommend anyone in search of new tool to connect to go ahead with Google meet as Meet made the virtual world go constantly when everything was stuck in the real world. It is very cost effective as well as quality tool in the market.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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