Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Trevor D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Best software for video and audio conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet allows recording a video meeting which allows us to save the videos and share them to those who did not attend the meeting and we can also live stream our video meeting on google meet to Youtube to access a large audience

What is your favorite aspect of this product?

During meetings i can change the background , also sending chat messages to members in the video meeting makes communication with individual during the meeting much easier

What do you dislike most about this product?

The videos tend to buffer when the internet connection is poor and slows down our meetings

What recommendations would you give to someone considering this product?

It is easy to use and implement , holding online meetings and conferences all in one place

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Caring

ayona p.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Connecting the virtual world, efficiently!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet stands out for its quality of video, audio as well as wide range of options like in call chats, options to create rooms, create polls, adding reactions to engage among users, adding filters or backgrounds,etc

What is your favorite aspect of this product?

My favourite aspect is the various features added on to create engagement among users like in call chats, raise hand, create polls, custom reactions, custom filters and backgrounds which makes the calls more interesting and keeps the users engaged in the virtual world.

What do you dislike most about this product?

Breaking out room feature should be available for customisation so that the rooms could be created as per needed.The in call chats disappears in case the connection is lost and user rejoins which could cause issues.

What recommendations would you give to someone considering this product?

I would gladly recommend anyone in search of new tool to connect to go ahead with Google meet as Meet made the virtual world go constantly when everything was stuck in the real world. It is very cost effective as well as quality tool in the market.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

The interface is clean and easy to navigate.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Video clarity is very good

What is your favorite aspect of this product?

Easy to access

What do you dislike most about this product?

User interface can be improved more

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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