Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ezinne A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic and Easy to use product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for its seamless integration with Google Workspace (Docs, Sheets, Calendar), and ease of use with a simple interface, making it ideal for users already within the Google ecosystem.

What is your favorite aspect of this product?

I would say my favorite aspect of Google Meet is how effortlessly it integrates with other Google Workspace tools. The way it syncs with Calendar to create meetings and share links, plus the instant access to documents during a call, makes it super convenient and streamlined.

What do you dislike most about this product?

One thing I find a bit limiting is the lack of advanced customization options for meeting layouts compared to some competitors. It would be great to have more control over how participants are displayed or prioritized on screen.

What recommendations would you give to someone considering this product?

I would recommend Google Meet for anyone. It’s a solid, user-friendly option for casual to business meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shiv S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Smooth and Secure experience with Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet’s simplicity makes it perfect for small groups. It gives a streamlined enjoy with intuitive controls and minimal setup, supporting meetings run easily and efficaciously.

What is your favorite aspect of this product?

Google Meet’s loss of cut-off dates for Google Workspace users is a first-rate plus. It permits teams to have longer, uninterrupted discussions with out demanding approximately meeting expiration.

What do you dislike most about this product?

The reality that Google Meet doesn’t support extra advanced customization options like virtual backgrounds or distinctive meeting analytics is a disadvantage for people who want these functions for branding or in-intensity reports.

What recommendations would you give to someone considering this product?

I’d exceptionally recommend Google Meet in case you're already within the Google Workspace environment. Its seamless integration with Gmail and Google Calendar makes dealing with conferences easy and green.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lina T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is the best in video conferencing and it has a good display and design

What recommendations would you give to someone considering this product?

It has the best data encryption and its a user-friendly interface software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons