Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Satvik S.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Good browser support, lacks customization features

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is easy to use and can be run through web browser directly without needing to install any software.

What is your favorite aspect of this product?

It is fast, responsive, and reliable.

What do you dislike most about this product?

Lacks customization features.

What recommendations would you give to someone considering this product?

Good for emergency meetings and easy to use. But if you want more customization features. consider using other products.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Lucy K.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

It is a good product for teams

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Meet is tightly integrated with other Google Workspace applications like Gmail, Calendar, and Drive. This allows for easy scheduling, joining meetings from emails or calendars, and collaborating on documents within the meeting itself.

What is your favorite aspect of this product?

For users and organizations prioritizing data confidentiality, Google Meet's security features, including end-to-end encryption (on specific editions), can be a major advantage.

What do you dislike most about this product?

ompared to some competitors, the free tier of Google Meet might offer fewer features or limitations on meeting duration. This can be a drawback for casual users or those on a tight budget.

What recommendations would you give to someone considering this product?

Are you on a tight budget? Consider the limitations of the free tier and how it aligns with your needs. Paid plans offer more features and participant capacity.

Pros

  • Inspires Innovation
  • Generous Negotitation
  • Includes Product Enhancements
  • Helps Innovate

Aqib S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

One of the best product easy to use and effective

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Integrates perfectly with google workspace tools boosting workflow and familiarity , user friendly interface with core video conferencing features. Ideal for quick and easy meetings

What is your favorite aspect of this product?

user friendly for effortless video conferencing

What do you dislike most about this product?

nothing much all ok

What recommendations would you give to someone considering this product?

If someone prioritize ease of use and tight workspace integration Google Meets is a great choice

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons