Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Lokesh K.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Google Meet Review

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

You get google meet with when you subscribe for entire google suit. You get access of almost all google services like gmail, google meet and gemini. So when your all employees are using gsuit then it becomes easy to schedule and record calls.

What is your favorite aspect of this product?

user interface is easy to understand

What do you dislike most about this product?

screen sharing is too bad

What recommendations would you give to someone considering this product?

Overall, it meets expecatation and have scope for improvement

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Less Generous

Rishabh S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Effective Efficient and Reliable

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It provides you an ecosystem so you won’t to download any other tool

What is your favorite aspect of this product?

Ease of usuability and fast processing

What do you dislike most about this product?

Not really but it should have more features which helps the tool to stand out in the market

What recommendations would you give to someone considering this product?

Anyone who is starting very fresh can use this and it is helpful for beginner as well and also it is safe as well reliable too

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Rajat M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Seamless, reliable and scalable Video Conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The biggest differentiator is that it’s completely browser-based with no required downloads. You can send a link to an external client, and they can join in seconds without having to install software or deal with version updates.

What is your favorite aspect of this product?

I love how it lives inside the Google ecosystem. Being able to join a call directly from a Calendar invite or open a Meet window inside a shared Google Doc to collaborate in real-time is a huge boost for productivity.

What do you dislike most about this product?

The meeting chat completely disappears once the call ends, which is frustrating if you didn't save a link or note. Also, the audio options in a meeting could become easier and this becomes a pain when switching between in-office and at-home

What recommendations would you give to someone considering this product?

If your organization is already using Google Workspace, it’s a no-brainer for the integration alone. Just make sure your team has decent hardware, as running high-quality video through a browser tab can be more resource-heavy than a native app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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