What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Godson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Best for small teams. Free but lacks features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Native integration with Google Workspace makes collaboration easier. Also it can run on the web without needing to download.
What is your favorite aspect of this product?
It is by far the easiest among its competitors, it doesn't even need IT permissions.
What do you dislike most about this product?
Breakout rooms feature has room for improvement. It also feels under powered for group messaging.
What recommendations would you give to someone considering this product?
It works for most start ups and small businesses as it is free and doesn't require huge set up. But for bigger organizations, Teams/Slack offer much better value and complete solution. Map out your needs to decide.
Pros
- Performance Enhancing
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Teddy P.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2026
Easiest meeting software to use ever!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The integration with Gmail and google workspace is amazing. I can be more organized and effective in my work.
What is your favorite aspect of this product?
How easy it is to use and the integration with the google workspace
What do you dislike most about this product?
That doesn't have automatic translation of languages
What recommendations would you give to someone considering this product?
If the budget is not that high this is the best program to get. Very easy to use and complete.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aparna D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
no more password headaches
Likeliness to Recommend
What differentiates Google Meet from other similar products?
i like the fact that the Google meet does not require meeting identifiers or passcodes to be copied and pasted like the old-fashioned dial-in numbers used to do. it is the most intuitive method of video conferencing that I have ever witnessed in my life.
What is your favorite aspect of this product?
the level of security is high and I enjoy the fact that I can see who in the meeting is who and that I can kick-out anybody that does not belong there. the video is decent even in my older laptop which indicates that the software is well tuned and optimized. it does not feel heavy or bulky.
What do you dislike most about this product?
the chat history does not save which is a little inconvenience as one can share an important link and leave it unread before the meeting is over. i would like to view it later.
What recommendations would you give to someone considering this product?
when you are in need of a safe and uncomplicated method of communicating with people devoid of technical limitations then this is the tool of choice. it is easy and quite effective.
Pros
- Generous Negotitation
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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