Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Manan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Google Meet: connect easily with anyone

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It provides better video conferencing and audio conferencing along with screen sharing and managing people in the meeting

What is your favorite aspect of this product?

Easily connect with the team for the updates Better video quality and audio quality Easy screen sharing

What do you dislike most about this product?

Limited features like record the meeting is not there Cannot Schedule a meeting for future dates

What recommendations would you give to someone considering this product?

It allows better audio quality and screen sharing Allows to manange people in the space

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Karanveer S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Google Meet - Simple Reliable Meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Sometimes we can just join meetings without any login required this is really best thing, sometime I had to join the call from mobile. Also it is meet is from google so we have good integration with gmail, calendar, google drives. It makes thing easier. We cam just utilize it full functionality on the browser itself, no installation is required.

What is your favorite aspect of this product?

It is really very easy to use, its not like others software where you need to do tons of work for setup. The best thing is the integration with the google products itself.

What do you dislike most about this product?

I dont know how but still meet lacks advanced AI collaboration which is limiting the meetings management features.

What recommendations would you give to someone considering this product?

I really recommend for the people who's work stack is on google like using gmail, drives, google sheets etc they can really use this meet which is integrated with all of these google softwares.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Godson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Best for small teams. Free but lacks features

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Native integration with Google Workspace makes collaboration easier. Also it can run on the web without needing to download.

What is your favorite aspect of this product?

It is by far the easiest among its competitors, it doesn't even need IT permissions.

What do you dislike most about this product?

Breakout rooms feature has room for improvement. It also feels under powered for group messaging.

What recommendations would you give to someone considering this product?

It works for most start ups and small businesses as it is free and doesn't require huge set up. But for bigger organizations, Teams/Slack offer much better value and complete solution. Map out your needs to decide.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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