Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Dinesh K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Amazing everyday meeting tool!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Anyone can use it for free. Best thing with Google meet is it is very easy to use and does not require any installation

What is your favorite aspect of this product?

It integrates well with other applications in Google workspace which makes it easier to manage calendar and perform other tasks

What do you dislike most about this product?

The screen share feature should be corrected. It creates multiple boxes if we are on video call and try to screenshare.

What recommendations would you give to someone considering this product?

If you are already in Google workspace, google meet is the best option. It is a simple application meant for taking meeting and simple collaborations and not meant for deep collaboration like Teams or other competitors.

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation

Anshu R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Minimalism design that is not intrusive.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I like very sparse software and that is precisely what google meet is. It is the best because it does not have a bunch of annoying features that no one will ever use. It is simply a way of a high quality image and sound which is all you need in order to have a good meeting. Compared to the cluttered mess of microsoft teams it is a fresh breath to my desktop.

What is your favorite aspect of this product?

The option to blur the background is very easy to use and it can look professional instead of being funny. The fact that requires the icons of muting and turning off the camera to be large and easy to locate even in a crisis state allows one to work in that particular window effectively.

What do you dislike most about this product?

It does dox a bit of data-hogging when on a metered connection. I would like to see some more obvious low data setting, on the occasions when i am travelling.

What recommendations would you give to someone considering this product?

Assuming that you enjoy clean and uncomplicated tools which perform a single task perfectly well, then you will enjoy google meet, which is the best minimalist video tool available.

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Friendly Negotiation

Rudra s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Smooth meetings with out the lag.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

While zoom is more a social media platform nowadays, google meet is still much about being a utility. Better in the sense of being included in the browser. No waiting for updates to install just when your meeting is supposed to start. Security wise it is also top tier as it uses the same infrastructure like gmail, so much more secure for sensitive company discussions.

What is your favorite aspect of this product?

The best part is the companion mode which is great when i am in a conference room but want to use my laptop for chat and polls. The background blur and virtual backgrounds are very professional and don't glitch out around my hair like other apps do. I also really appreciate the white boarding integration with jamboard. It makes brainstorming sessions feel way more interactive and productive than just staring at a screen of faces.

What do you dislike most about this product?

I dislike recording being locked behind the paid more expensive plans. It is a basic necessity that should be available to everyone. Also chat history disappears once you end the call and that is annoying.

What recommendations would you give to someone considering this product?

This is the most reliable video conferencing software for modern teams. I highly recommend this if you are tired of technical difficulties, and want a seamless experience.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Fair

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