Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

79

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Gugulethu M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is easily accessible on Android and iOS devices. It is user friendly and easy to navigate.

What is your favorite aspect of this product?

Screen sharing options

What do you dislike most about this product?

Nothing thus far

What recommendations would you give to someone considering this product?

It is user friendly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hemanth S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Google meet is a quick way to bring up a meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

As Google meet is a web platform, it makes quick and easy to come up with a meet with teammates, also because of its cloud dependency it doesn't much rely on system's hardware

What is your favorite aspect of this product?

Fast, ease to use, and reliable its enables cool agumented reality features with camera, which brings up a fun element during the meet, also enables the blur background features when its highly necessary. Easy admin controls, doesn't bring useless hasel to the user .

What do you dislike most about this product?

Google Meet is been disliked for several reasons. Privacy concerns arise due to the platform's data practices, raising apprehensions about the security of personal information shared during meetings. Additionally, users may find the feature set lacking compared to other video conferencing tools, leading to frustration with its functionality. Some individuals also prefer alternative platforms, driven by a combination of privacy worries, feature limitations, and personal preferences.

What recommendations would you give to someone considering this product?

For someone who has really less time and wanna bring up a quick meet among the team Google meet is the best as far i have seen and observed among other platforms such as , Zoom ,Microsoft teams etc. also as its free to use initially, makes even best and reliable for first instances.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Effective Service

Benjamin B.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Simple and effective tool for video chats

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meets seems to be the leader in video call technologies. They were the first ones I saw with the easy meeting link, right from the browser. After that everyone else started following suit. I love the simplicity and ease of use, also it is great how it is free for non-business users as well.

What is your favorite aspect of this product?

I love how easy it is to use, click the link join the call. Other products have overcomplicated themselves and not everyone wants to download an app and make an account just to join a meeting. In the beginning I was having technical issues often, however in the last 1-2 years google seems to have sorted this out and my calls run much smoother.

What do you dislike most about this product?

It seems like not all features are available on the web browser safari. I understand google would prefer us to us chrome however these should be able to have support on safari as well. One example is changing the background of the video, for me it only works in Chrome and says unsupported in safari.

What recommendations would you give to someone considering this product?

I would suggest to try it out - it's free.

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Leverages Incumbent Status

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