Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Cristina C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent app for online meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

One of the tools similar to Google meet is the Zoom Meetings application since both are dedicated to the management of online meetings, it allows communication through chat and messaging in real time and audio and video calls, we can also share presentations of slides and PDF files as support material in our meetings and have debates and forums on the topic being discussed.

What is your favorite aspect of this product?

One of the benefits of this application is that it allows us to manage our calendar to organize our meetings at the estimated date and time, it helps us with long-distance communication between different countries and our work team, it allows us to record conferences and share any information between users.

What do you dislike most about this product?

At the moment there are no functions that our organization dislikes since it is an easy-to-use tool, we can access it from our mobile phone and it provides us with collaboration tools for the performance of each meeting.

What recommendations would you give to someone considering this product?

We recommend the application because we can use it for free in one of its versions, it can give us a good view of the content that we are going to share, such as videos, images and documents, and we can also comfortably make calls between members of our company, colleagues and Business partners.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Duarte P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy and reliable video calls

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Integration with all other google services

What is your favorite aspect of this product?

People from outside the organization can join without logging in

What do you dislike most about this product?

It consumes a lot of RAM

What recommendations would you give to someone considering this product?

This tool has a lot of features that you can try and that might help facilitate your meetings. Do some free google courses to learn about them

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Team Communication Tool in WFH or WFO

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is well known product which has unique and smooth features which makes meet different from other. Features like:- Smooth Screen sharing Secure Document sharing Smooth video and Audio call Instant messages with one to one or in Group

What is your favorite aspect of this product?

Google Meet is one of smooth and awesome product by Google. Meet has awesome feature which makes things easier. Some feature which i liked most. - During the covid tough time people had to work from Home and Google Meet played very responsible role to resolved problem of communication in Team using instant message or group messaging | Calling audio and Video. - with Help of Screen sharing, things become easier to explain other team member about task or anyone in team facing any issue. - Document sharing inside team in an very secure way.

What do you dislike most about this product?

Word Dislike is not suited with Google meet because google meet has very progressive growth in terms of performance and feature with the highly scalable way. so i will say this as improvement. - in Google meeting sometime when user tried to join the call, joining call tooks some times too much time (kind of hang screen) - if network is fluctuating screen sharing becomes issue for user.

What recommendations would you give to someone considering this product?

If we are saying recommendations i would say few pointer which i personally feel - Sometimes instant messages not working( tooks too much time to refresh or we have to rejoin the call then we will got latest message). so my 1st point is instant message should be reflect immediately.

Pros

  • Reliable
  • Over Delivered
  • Helps Innovate
  • Continually Improving Product

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