Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Megan K.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic and reliable solution for communication.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

One of the benefits of Google Meet is usability and simplicity. It is a very simple and easy to use software that does not demand any training to use. It has helped us to improve our communication in our organization since we are able to interact seamlessly with our customers regardless of where they are. It has a responsive customer support team, they are always available to help you when you need them most.

What is your favorite aspect of this product?

I like Google Meet since it has helped us to engage with our business partners and customers across the world. It enables us to schedule meetings online, you can easily and quickly share files, send messages and chat live. It comes at an affordable cost which makes it affordable.

What do you dislike most about this product?

Since i started using Google Meet, i have never experienced any challenging issues. It is a great and recommendable application for Business and personal communications.

What recommendations would you give to someone considering this product?

Google Meet is a recommendable tool for business communications. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Daniel O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

The best thing is that I can save the recordings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

What I like most about this is that I can integrate it with other communication tools so I can record my video conferences and calls with my team members. It allows me to record both audio and video very smoothly and with great quality. It is very easy to share the recordings in addition to being able to use the audio to transcribe it later.

What is your favorite aspect of this product?

it's great. is that you can easily record the conversations and videos that we make online through software or pages like Facebook Skype and that you can store them in the cloud with Dropbox or GoogleDrive. , it is a very useful application, I also love that you can record audio and video separately

What do you dislike most about this product?

It really has very useful recording tools, its interface is very friendly, the only thing that has sometimes failed is the connection with Skype or GoToMeeting, but it has been very few times.

What recommendations would you give to someone considering this product?

It is undoubtedly a very practical and useful tool in companies, especially when information received through a call or video must be shared. Recommending this platform since multiple options can be performed with incredible results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great user interface

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

• Great user interface • Great video quality • Better audio • Speedy association with the individual • assisted with interfacing with various individuals • Various individual screen sharing • gave us space to talk about the point • empowered sharing different assets

What is your favorite aspect of this product?

Google Meet is the ideal application to utilize when you have a low spending plan for video gatherings or organization meetings as the application is itself liberated from cost to utilize. The extra google schedule additionally assists with organizing the meetings. Further, it is exceptionally helpful to direct web-based classes for the everyday schedule going understudies as well.

What do you dislike most about this product?

• Ready to pick individuals to be on the screen rather than arbitrary 10 individuals to be displayed on the screen • I might want to see an independent work area application (not an expansion) • battle to return to in-assemble messages after the conference was done • Further develop the video taking care of and capacities • Audio cancellation and control from different devices

What recommendations would you give to someone considering this product?

Google Meet is my go-to video conferencing assemble while having a group conference. There is no issue to begin an improvised meeting. on the off chance that I need to introduce something, the members' screens now and again become frozen. This is certifiably not a suitable circumstance while giving a show since I have as of now pushed forward and my members are caught in another superfluous slide of my show.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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