Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Omer E.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Powerful and clear

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out from other video conferencing tools with several key differentiators: Seamless Integration with Google Workspace: Google Meet integrates effortlessly with Google Workspace (formerly G Suite), including Gmail, Google Calendar, and Google Drive, allowing for easy scheduling, document sharing, and collaboration within a unified ecosystem. Built-In Security and Privacy: Google Meet benefits from Google’s robust security infrastructure, including encryption and secure access controls, and doesn’t require additional software downloads or plugins, enhancing user safety and simplicity.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This integration makes scheduling and joining meetings incredibly easy, as you can directly access Meet from Google Calendar and Gmail. It also simplifies collaboration by allowing you to share and work on documents from Google Drive without needing to switch between different apps. This level of integration enhances productivity and creates a more cohesive workflow for users already using Google’s suite of tools.

What do you dislike most about this product?

One area where Google Meet could improve is its limited feature set compared to some competitors. For instance, it lacks advanced meeting features like breakout rooms, extensive virtual background options, and interactive polling, which are available in other platforms like Zoom. These features can enhance meeting engagement and flexibility, and their absence might make Google Meet less versatile for certain types of meetings and collaborations.

What recommendations would you give to someone considering this product?

If you’re considering Google Meet, here are a few recommendations: Leverage Integration with Google Workspace: Take advantage of the seamless integration with Google Calendar, Gmail, and Google Drive for efficient scheduling and collaboration. This integration can streamline your workflow and reduce the need for multiple tools. Explore Accessibility Features: Utilize Google Meet’s real-time captions and accessibility tools to make meetings more inclusive and accessible to all participants.

Pros

  • Trustworthy
  • Inspires Innovation
  • Fair
  • Reliable

Vijaya Phanindra K.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Google meet for virtual meet up with your teammate

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet provides more flexible for text messages, audio and video calls

What is your favorite aspect of this product?

High quality video calling

What do you dislike most about this product?

Some times the network quality plays more important role in video calling and some glitches provide latency

What recommendations would you give to someone considering this product?

This can be considered based on the need of organisation

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Caring

Aurangzeb Nawaz K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable and User Friendly Video Conferencing Tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is very easy to use and works well with other Google Workspace applications. Google Calendar makes it simple to schedule and join meetings directly from the calendar, and its user-friendly interface makes it suitable for both tech-savvy and non-tech-savvy users.

What is your favorite aspect of this product?

The simplicity of use of Google Meet is what I find most admirable. Google Meet is a video conferencing tool that you can use directly from your browser without the need to download any additional software, unlike competing programs like Microsoft Teams or Zoom. Additionally, the user interface (UI) is quite simple, meeting the needs of both advanced and novice users.

What do you dislike most about this product?

In example, when it comes to specialized professional demands like more dynamic presentation tools or complex webinar functionality, Google Meet might not have as many sophisticated capabilities as some other platforms.There are some noise cancellation features, but they might not be as effective as other competitors' offerings, which could be an issue in noisy environments.

What recommendations would you give to someone considering this product?

Highly Recommended tool for Reliable, hassle-free audio-video conferencing.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Respectful

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