What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Jogendra S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
This product is very easy to use.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The product service is very good. And you will not face major issues with services.
What is your favorite aspect of this product?
This is great and easy to use so I strongly recommend this because it's a pocket friendly app.
What do you dislike most about this product?
There is nothing to dislike.
What recommendations would you give to someone considering this product?
You can use it for your business and personal use.
Pros
- Trustworthy
- Efficient Service
- Caring
- Fair
Please tell us why you think this review should be flagged.
Priti K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
Best For The Google Ecosystem.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
If you spend all your and your productivity team’s brainpower in google docs and sheets, this is the one tool that makes sense. Now you can even share a doc and look at your peoples’ faces in the same tab at the same time. It’s the best is that it eliminates of having to jump between different windows. It makes the computer feel of one piece instead of a series of separate apps.
What is your favorite aspect of this product?
The “companion mode” is particularly useful for hybrid meetings, where some attendees are in the office and others are at home. It allows the people in the chat room to join without audio so they can still see the chat and use features. The quality of the blur background is also very professional, and it helps me to cover up my mess home office.
What do you dislike most about this product?
It misses a bit of the deep integration with third party apps like jira or trello that other platforms offer. You’re pretty much locked into the google ecosystem. Also, fullscreen is a little sketchy with macs.
What recommendations would you give to someone considering this product?
This one's for any and everybody who is "all in" to google. It really streamlines the flow of your video process, and is all in one place.
Pros
- Continually Improving Product
- Reliable
- Caring
- Respectful
Cons
- Inhibits Innovation
- Charges for Enhancements
- Security Frustrates
Please tell us why you think this review should be flagged.
Sandeep K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
Solid browser-based performance.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It’s the best because that doesn’t feel like a weight on my system. I can have a meet call open while i'm running heavy software in the background. Other apps seem to use up the cpu and slow my entire computer down. Meet is really well designed for the web. It is the most professional tool for video i've found that's also lightweight.
What is your favorite aspect of this product?
The “report a problem” feature is, in fact, helpful. Sent a couple of reports for sound issues and seen an improvement in the last release. The blurring is extremely slight and much more pleasing than the fake office backgrounds. I also love how simple it is to change between cameras and mics.
What do you dislike most about this product?
It lacks a built-in method of taking notes during the meeting. You need to open a different doc for that. Also, the gallery view doesn’t always feature the people actually talking — a little confusing with larger groups.
What recommendations would you give to someone considering this product?
This is for the power user who has a lot of apps open at once. It’s a trusty tool that won’t make your system crash on you in the middle of an important presentation.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Caring
Cons
- Vendor's Interest First
- Slower Product Innovation
- Less Transparent
Please tell us why you think this review should be flagged.
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