What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Urnisha S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2024
A Simple But Powerful Video-Conferencing Platform
Likeliness to Recommend
What differentiates Google Meet from other similar products?
What differentiates Google Meet from other similar products is that it is very user-friendly and helps people conduct online meetings and classes just in one go by creating the link and sharing it with all the students or co-workers. I generally use it each time I want to have a speedy meeting with my colleagues. At times, when I face any issue in the meeting, their customer service representative is always there to help me out in real-time. Furthermore, its AI-powered features, such as noise suppression and live subtitles, improve the user experience. These features, combined, present Google Meet as an exceptional video conferencing tool.
What is your favorite aspect of this product?
One of my favorite features of Google Meet is its convenience, particularly since it is straightforwardly coordinated with the Gmail application. Dissimilar to other video conferencing applications like Microsoft Groups or Zoom, we can just utilize Google Meet without the problem of downloading any application. Additionally, the nature of voice calling and screen sharing has continuously improved throughout the years with updates, and scheduling meetings is another feature that I find very beneficial.
What do you dislike most about this product?
What I dislike most about Google Meet is its limitations in terms of advanced features when compared to other platforms. I find the virtual backgrounds or breakout rooms disappointing, particularly since we regularly utilize these functionalities in our meetings. Google Meet doesn't let us share files or documents, nor does it let any other user take control of the screen of the person who is presenting. Additionally, connectivity issues or slowness during video calls cause frustration.
What recommendations would you give to someone considering this product?
For those considering Google Meet, don't wait to think about what to do; just go for it. You will surely love it. Google Meet is an excellent choice. With a Google account, you can take advantage of numerous benefits and features, like affordable pricing, free usage, and live broadcasting from Google Meet to YouTube, etc.
Pros
- Continually Improving Product
- Performance Enhancing
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Satvik S.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Good browser support, lacks customization features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is easy to use and can be run through web browser directly without needing to install any software.
What is your favorite aspect of this product?
It is fast, responsive, and reliable.
What do you dislike most about this product?
Lacks customization features.
What recommendations would you give to someone considering this product?
Good for emergency meetings and easy to use. But if you want more customization features. consider using other products.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Lucy K.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
It is a good product for teams
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Meet is tightly integrated with other Google Workspace applications like Gmail, Calendar, and Drive. This allows for easy scheduling, joining meetings from emails or calendars, and collaborating on documents within the meeting itself.
What is your favorite aspect of this product?
For users and organizations prioritizing data confidentiality, Google Meet's security features, including end-to-end encryption (on specific editions), can be a major advantage.
What do you dislike most about this product?
ompared to some competitors, the free tier of Google Meet might offer fewer features or limitations on meeting duration. This can be a drawback for casual users or those on a tight budget.
What recommendations would you give to someone considering this product?
Are you on a tight budget? Consider the limitations of the free tier and how it aligns with your needs. Paid plans offer more features and participant capacity.
Pros
- Inspires Innovation
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
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