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Looker

Composite Score
8.1 /10
CX Score
8.5 /10
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Looker
8.1 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Enterprise category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 79

BI Security

84

Data Exploration and Visualization

84

Operational Reporting Capabilities

83

Dashboard

83

Collaboration

82

Real-Time Visualization

82

Data Modelling Tools

80

Spatial Analysis

80

Data Connectors and Data Mashup

80

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

79

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Implementation

85

Quality of Features

85

Ease of Data Integration

84

Usability and Intuitiveness

82

Vendor Support

81

Breadth of Features

81

Ease of IT Administration

80

Ease of Customization

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Looker Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simple and easy to use!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Simple view and easy to understand

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Ok products with ability to customize but limited

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Unique Features
  • Effective Service

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Performance Enhancing

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