Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Electronic Signatures

81

Field Configuration and Customization

80

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Google Forms Reviews

Adil B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The best tool to conduct online surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's great for collecting data that will then be fed into a spreadsheet. I find that viewing and analyzing data in spreadsheets is really useful for me, and so I appreciate this part of the functionality.

What is your favorite aspect of this product?

The graphs and charts that Google Forms outputs based on survey responses is really useful for creating presentations and for parsing the data. I love this automatic feature since I am not one who works with data per se.

What do you dislike most about this product?

Google Forms is great when you need to set up a quick survey. It's very fast and easy to use, and most people are familiar with it. However, it's probably not as appropriate for massive sample sizes or statistical research. It also doesn't always appear very professional in the business world compared to more robust solutions like Qualtrics.

What recommendations would you give to someone considering this product?

Highly recommended for online surveys and data collection

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Client's Interest First

Kasan P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Make basic survey and forms."

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms makes it simple to automatically organize data and stands out from similar products since it allows us to backup all of our data to a paper copy in case our system loses data.

What is your favorite aspect of this product?

the range of backdrop and form modification options available.

What do you dislike most about this product?

Its lack of sophisticated design modification features, such the ability to totally alter the form's appearance and feel using unique themes and a wider variety of typefaces, bothers me.

What recommendations would you give to someone considering this product?

Because it is totally free and accessible to everybody with a Google account without the need for additional memberships, I suggest it. Without technical expertise, you can easily design forms thanks to the user-friendly interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naveen G.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great Features, simplest design

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's simplest design and range of features and customisation options.

What is your favorite aspect of this product?

I like the variety of features and ease of use. It's very helpful for me being an HR Professional.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Definitely a must to have product which actually enhances productivity and saves a lot of time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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