Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Electronic Signatures

81

Field Configuration and Customization

80

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Google Forms Reviews

Derrick K.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and also it's free way to do survey

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It is free and readily available

What is your favorite aspect of this product?

customize the survey in a way you want

What do you dislike most about this product?

lack of security

What recommendations would you give to someone considering this product?

None at the moment but a great product

Pros

  • Saves Time
  • Client's Interest First
  • Over Delivered
  • Continually Improving Product

Viraj S.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Intuitive to use but lacks flexibility

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Since it is a part of G-Suite, your account is seamlessly synced across devices

What is your favorite aspect of this product?

Drag and drop feature

What do you dislike most about this product?

Integration with other Google apps

What recommendations would you give to someone considering this product?

Great for basic needs

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Respectful

Chelsea W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome Features, Easy Implementation

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its seamless Google Workspace integration, user-friendly design, and cost-effectiveness.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Workspace for easy collaboration.

What do you dislike most about this product?

One of the main drawbacks of Google Forms is its limited customization options for advanced design features, which can make it less visually appealing compared to other form-building tools.

What recommendations would you give to someone considering this product?

Leverage Google Workspace Integration: If you already use Google Workspace, take full advantage of its seamless integration with tools like Google Sheets for data analysis and Google Drive for storage.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Caring

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