Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

84

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

84

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Omar S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2022

Intuitive and versatile

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Although it's simpler and arguably less feature-rich than some similar products like Survey Monkey, Google Forms is extremely easy to pick up and use. Also the ability to set up custom functions and triggers makes for quite a powerful solution if you're willing to learn Google Script.

What is your favorite aspect of this product?

Definitely the ability to write custom functions and set up triggers.

What do you dislike most about this product?

It's simplicity sometimes works against it in that it could do with more customisability of the various survey templates. You can't always do *exactly* what you want but you can normally get pretty close, so it's difficult to complain.

What recommendations would you give to someone considering this product?

It's slick, easy to learn to use and potentially very powerful through the use of triggers and Google Script if you've got the know-how.

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fun and easy to use! Huge time saver!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I love the drag and drop options of GF. I feel like it stands in its own lane.

What is your favorite aspect of this product?

I really like how you can segment the sections so it makes the user experience flow nicely. It looks really cool too when you add images.

What do you dislike most about this product?

Sometimes it can get a little confusing, but honestly there isn't much to dislike about it.

What recommendations would you give to someone considering this product?

I would keep innovating so it integrates with payment systems. Font options would help too!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mayowa M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Solves all of my basic survey needs.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Form is free and so easy to use , integrates automatically with Excel or Google Sheets and anyone who can surf the internet conveniently should easily get an hang of it, within a short time.

What is your favorite aspect of this product?

I like that Google Forms provides me with series of templates, for me to create intuitive surveys, questionnaires etc faster .

What do you dislike most about this product?

Google Forms makes no room to introduce logic questions and puzzles into my surveys. This is my only current reservation with Forms.

What recommendations would you give to someone considering this product?

It serves basic survey needs. Not the ideal tool for very advanced survey campaigns.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Continually Improving Product

Cons

  • Leverages Incumbent Status

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