What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Omar S.
- Role: Information Technology
- Industry: Other
- Involvement: Initial Implementation
Submitted Jan 2022
Intuitive and versatile
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Although it's simpler and arguably less feature-rich than some similar products like Survey Monkey, Google Forms is extremely easy to pick up and use. Also the ability to set up custom functions and triggers makes for quite a powerful solution if you're willing to learn Google Script.
What is your favorite aspect of this product?
Definitely the ability to write custom functions and set up triggers.
What do you dislike most about this product?
It's simplicity sometimes works against it in that it could do with more customisability of the various survey templates. You can't always do *exactly* what you want but you can normally get pretty close, so it's difficult to complain.
What recommendations would you give to someone considering this product?
It's slick, easy to learn to use and potentially very powerful through the use of triggers and Google Script if you've got the know-how.
Pros
- Includes Product Enhancements
- Reliable
- Performance Enhancing
- Enables Productivity
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Serena S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fun and easy to use! Huge time saver!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I love the drag and drop options of GF. I feel like it stands in its own lane.
What is your favorite aspect of this product?
I really like how you can segment the sections so it makes the user experience flow nicely. It looks really cool too when you add images.
What do you dislike most about this product?
Sometimes it can get a little confusing, but honestly there isn't much to dislike about it.
What recommendations would you give to someone considering this product?
I would keep innovating so it integrates with payment systems. Font options would help too!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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Mayowa M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2021
Solves all of my basic survey needs.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Form is free and so easy to use , integrates automatically with Excel or Google Sheets and anyone who can surf the internet conveniently should easily get an hang of it, within a short time.
What is your favorite aspect of this product?
I like that Google Forms provides me with series of templates, for me to create intuitive surveys, questionnaires etc faster .
What do you dislike most about this product?
Google Forms makes no room to introduce logic questions and puzzles into my surveys. This is my only current reservation with Forms.
What recommendations would you give to someone considering this product?
It serves basic survey needs. Not the ideal tool for very advanced survey campaigns.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Continually Improving Product
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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