What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Atul R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
Fantastic Tool for Creating Forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms compared to other forms is more easier to create and customize. It has a lot of features and integrates well with other apps. Also it can be used together with other Google products.
What is your favorite aspect of this product?
The favorite aspect for me of Google Forms is its ease of use.
What do you dislike most about this product?
There is no AI integration for Google Forms. Integrating AI would increase the scope of the product.
What recommendations would you give to someone considering this product?
I would highly recommend Google forms to anyone considering. It has a lot of features and is easy to use. Also it can be integrated with other apps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yash T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Simple and Reliable but features are limited
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to Use & Quick to Deploy and it has Auto-response Collection & Basic Analytics.
What is your favorite aspect of this product?
My favorite aspect of Google Forms is its seamless integration with Google Sheets.
What do you dislike most about this product?
limited customization and advanced logic capabilities are lacking in this product.
What recommendations would you give to someone considering this product?
Use It If You need a simple, fast, and free solution for surveys, quizzes, or registrations but it has limited features and advance features are missing.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Serena O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Straightforward and simple to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I rate this as the simplest to use survey making software. It is simple to navigate and its interface are clean . It can be used by most people without advanced programming skillset . Infact I believe that everyone who can browse the Internet comfortably, can conveniently utilize Google Forms for collecting feedback, through surveys.
What is your favorite aspect of this product?
I love the automatic compatibility which Forms has with other Google products like Google Drive and Google Sheets. As a result, responses to my surveys get automatically backed up to my Google Drive and get updated on my connected Google Sheets seamlessly.
What do you dislike most about this product?
Forms falls shot in the area of customization, in terms of font styling and conditional logic flows.
What recommendations would you give to someone considering this product?
The absence of data masking or advanced encryption makes Google Forms unideal for collecting data, that can be deemed sensitive.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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