Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

83

Templates & Question Library

83

3rd-Party Integrations

83

Branching and Logic

82

Data Analysis and Visualization

82

Multi-Channel Distribution

82

APIs and Integration

82

Customizable Branding

82

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Ease of Customization

84

Availability and Quality of Training

83

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jordan P.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

The faster way to collect feedback.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

A large percentage of the target audience for my surveys, are very familiar with Google forms, in a way that simply doesn't exist with other survey tools. This sense of familiarity makes it easy for a lot of them to navigate Google Forms, faster than they can navigate any other survey form. My use of Google Forms for survey has encouraged higher engagement numbers.

What is your favorite aspect of this product?

Support for a variety of survey question type is a key strength of Google Forms. Whether it is multi-choice questions, drop-down menus, check-boxes, grid type questions etc Google Form supports them all. The above equips me to create more engaging surveys.

What do you dislike most about this product?

Limitation on customisation of survey forms is a major bottleneck , that comes with using Google Forms . Poor integration with non-Google software product is another gaping disadvantage of Google Forms.

What recommendations would you give to someone considering this product?

It is just the faster way to create surveys.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Mohammad F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

My secret weapon for organizing chaos.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is just so easy to use! It's like, even Michael could figure it out (well, maybe with a little help from me). Plus, it's free and it integrates seamlessly with other Google stuff, which is super convenient.

What is your favorite aspect of this product?

Google Forms is seriously a lifesaver. It's like my own personal assistant, helping me wrangle all the craziness that comes with working at Dunder Mifflin. From party planning polls to office supply requests, this thing can handle it all in a smooth way.

What do you dislike most about this product?

I wish it had more design options, Wouldn't it be fun to have a Dundie Award theme for my forms. This would be a smooth experience.

What recommendations would you give to someone considering this product?

If you're drowning in to-do lists and need a way to organize your life (or at least your office), then Google Forms is your perfect suit. Just give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shakur M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Google forms helping people doing survey for free.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' ease of use, integration with Google Classroom, and collaborative features make it a top choice for everyone. From IT person to business man, everyone can use and utilize it.

What is your favorite aspect of this product?

Google Forms is a game changer for me. It's easy to use, allows for various question formats, and automatically grades multiple-choice questions. That's my favorite part of this tool.

What do you dislike most about this product?

The design options are a bit limited, and it would be great to have more interactive elements for engaging surveyors for doing surveys.

What recommendations would you give to someone considering this product?

Whether you're a tech person, trainer, or anyone who needs to create assessments, Google Forms is a valuable tool for you. It saves time, and help you gathering valuable insights into your resources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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