What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Templates & Question Library
Branching and Logic
Data Analysis and Visualization
APIs and Integration
Multi-Channel Distribution
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Katie M.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jan 2025
Quick & Easy for Basic Forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The seamless integration with other Google Suite products is a huge differentiator. The handoff between apps is seamless, and everything is very intuitive to use.
What is your favorite aspect of this product?
I do like that you can export data to a spreadsheet and also look at a quick summary of responses with simple charts/graphs. It's also great that you can collect media uploads, as well as customize the theme/branding of the form. It's quick and easy to set up with a minimal learning curve for new users, and handing off during collaboration is simple.
What do you dislike most about this product?
There are limited use cases where utilizing Google Forms makes sense. We have had to try alternative platforms including Jotform and Formstack to collect responses offline (such as at an event). Also, without basic survey features like branching and display logic, we've had to look elsewhere for software that can satisfy our data collection needs.
What recommendations would you give to someone considering this product?
If you need a simple form to collect data and use the findings in a straightforward application, this is a great app to consider. If you need more advanced survey/data analysis features, you will likely need to supplement with other software.
Pros
- Enables Productivity
- Reliable
- Saves Time
- Trustworthy
Cons
- Commodity Features
- Security Frustrates
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Karan M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2025
Simple, customization options and effective.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is different from similar tools because of its intuitive design, which makes it available to non-technical users. Moreover, it's free and ideal for people or small groups seeking a low-cost alternative. The tool easily connects with Google Workspace apps like Sheets, Docs, and Drive to streamline data handling and collaborative efforts. Its real-time collaboration allows users to collaborate and edit the same form simultaneously, making it more of a teamwork application. Google Forms offers cross-device compatibility for any device with internet access, so flexibility and convenience are assured.
What is your favorite aspect of this product?
Google Forms' greatest aspect is how it works with other Google Workspace tools like Google Sheets and Drive. It is such a handy way to collect, organize, and analyze data. It allows collaborative real-time work by multiple users in a form, thereby enhancing teamwork and saving time on large projects. Furthermore, the simplicity involved in using the app and its presence across a multitude of devices does make it better.
What do you dislike most about this product?
Google Forms appears to me to have few options for customizing the design and layout of the forms. Yes, it offers some basic themes and color schemes, but not so much flexibility as to create really personalized or branded forms. This can be a great drawback in professional or business applications. Other sophisticated features like conditional logic and data visualization are also fairly rudimentary compared to other form-building tools requiring a level of complexity.
What recommendations would you give to someone considering this product?
For quick and straightforward surveys, polls, or data collection exercises, Google Forms would be highly useful. Its simple attitude makes it a perfect choice for those who are looking for a seamless way to integrate other Google Workspace tools into tasks, such as Sheets and Drive. You, however, may want to explore other tools or integrations if your needs involve advanced customization, integrated logic, or branded visuals on forms. To help narrow your choice further, it is important to define the requirements of your project to determine if Google Forms makes a good fit.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Aanchal A.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2025
Simple survey tool to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is one of the few survey softwares with a mobile application , via which I can manage and partially customize my Google Forms. This is crucial to me, as I always love to continuously make changes to my surveys , during active survey campaigns without being hindered by my present location.
What is your favorite aspect of this product?
Form's support for multiple question format is an important reason why I am drawn to it for my professional surveys. Google Forms supports grid and linear survey question formats, which is important for me to be able to create survey forms that are visually appealing and dynamic enough, to catch the attention of my target respondents.
What do you dislike most about this product?
I am limited in terms of how much customization I can make to Google Form templates. Google Forms also does lack a question library like most standard survey software and platforms.
What recommendations would you give to someone considering this product?
For my job, Surveys are crucial to me being successful, as it allows me sample the opinions of potential customers and sales prospects in specific demographies . With Google Form, survey creation is as simple and as basic as surfing the internet.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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