Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Annah B.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Multipurpose Survey Solution For Business

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

While it's affordable, Google Forms not only delivers as a survey solution, it also makes building online forms easy.

What is your favorite aspect of this product?

I like ease of building and sharing online forms for purposes of data collection. It's king when it comes to handling business surveys

What do you dislike most about this product?

There being no problem experienced, I have no dislikes.

What recommendations would you give to someone considering this product?

For both online forms and creating surveys, Google forms is real deal.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Prasad B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Game-Changer Solution for Quick and Easy Feedback.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a very crucial and important aspect of my daily work routine because it helps to streamline processes, improve communication and enhance productivity in the software development projects. It's an incredible user-friendly tool that simplifies the process of collecting data and feedback from clients. It has a very intuitive and simple to customize UI that makes it easy to create custom forms for variety of purposes, from surveys and quizzes to event registration and feedback collections. One of its standout features is the integration with other Google Workspace apps, that allows easy sharing and collaboration in my organization

What is your favorite aspect of this product?

Google Forms is accessible on any device, making it a very convenient tool for both creators a d respondents of the surveys. The integration with other Google Workspace apps, helps by allowing team members sharing and collaborating in real-time. Ability to analyze responses in real-time with built-in charts and graphs is invaluable for quick data and insights extraction that we use to make data-driven decisions. I like the customizations options that includes theme and questions types, this enables users to tailor Forms to their specific needs. Also I really like the customer support service being so dedicated and proactive.

What do you dislike most about this product?

Having a very dedicated and proactive customer support eliminate every dislike that user may encounter.

What recommendations would you give to someone considering this product?

Google Forms is a great tool for anyone looking to gather information efficiently and effectively making it a top choice for business and organizations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Dr. V.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Outstanding online tool for collecting responses !

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

One of the most cost effective and cheapest form building tools used by professionals and businesses in current times. It is easy to use and share and comes with varied features for collecting unlimited responses from wide range of users in fraction of time without any trouble. It allows seamless integration with google workspaces and is easily accessible at cost affordable pricing model, mostly free for wide range of uses.

What is your favorite aspect of this product?

Highly versatile and yet very simplistic online tool for collecting business responses, organizing quizzes and surveys etc. in speedy and accurate way. Data collection is quick and seamless with Google forms along with high end data analytics for faster outcome and data driven decision making. It is highly reliable and secure tool for organizing quizzes and allows immediate sharing real time.

What do you dislike most about this product?

No problem persists at all

What recommendations would you give to someone considering this product?

I would highly recommend all businesses and professionals to go with Google Forms as they are the best and majorly free of cost for varied use. It is much easy to organize and strategize the responses and questions as per business need.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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