Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

83

Templates & Question Library

83

3rd-Party Integrations

83

Branching and Logic

82

Data Analysis and Visualization

82

Multi-Channel Distribution

82

APIs and Integration

82

Customizable Branding

82

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Ease of Customization

84

Availability and Quality of Training

83

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Yolanda P.

  • Role: Industry Specific Role
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy and rapid data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms addressed a pressing problem in the online survey industry. Conveniently, you can choose whether or not to use your real name, and setting up a Google account makes it a pleasure. Price is unrivaled since it is without cost, user-friendly, and requires no more than a single login before you can begin filling out any form you choose.

What is your favorite aspect of this product?

Google Forms' user-friendliness is one of my favorite features. Due to the platform's adaptability, I don't have to waste time thinking up survey questions. Google. It's possible to survey to get insight into what our team would find helpful to learn and how we can have the most effect. Google Forms tool makes it simple to create new forms.

What do you dislike most about this product?

Most of the time, it will work well; nevertheless, there may be rare occasions when you encounter problems related to style or some logical conditioning restrictions. However, I assume that the lack of extensive question customization options is because this program is free of charge. Contexts and rationales have their limits.

What recommendations would you give to someone considering this product?

I used Google Forms to create a sign-up form for new customers and an appointment scheduling widget for my site. Now that I have Google Forms connected with my website, I have instantaneous access to the data I collect. It's cost-effective since I don't have to pay development costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Best Virtual survey platform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Very easy and simple tool for to create virtual forms via internet. A person with low internet knowledge can create a form easily. The interface provide all the required details.

What is your favorite aspect of this product?

It has all the necessary functions in the interface itself. Very friendly interface to use with emojis and text.

What do you dislike most about this product?

In my point of view I love Google forms nothing to dislike.

What recommendations would you give to someone considering this product?

I would recommend this product to someone to create a great survey forms and gathering information from number of peoples.

Pros

  • Helps Innovate
  • Effective Service
  • Acts with Integrity
  • Performance Enhancing

Shubham K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Forms - A survey tool you all need

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Features include, but are not limited to, menu search, shuffle of questions for randomized order, limiting responses to once per person, shorter URLs, custom themes, automatically generating answer suggestions when creating forms, and an "Upload file" option for users answering questions that require them to share.

What is your favorite aspect of this product?

Upload images files in the form to explain better results

What do you dislike most about this product?

It is not available offline

What recommendations would you give to someone considering this product?

If you're a moderate user of Google Forms, you probably already know that you can choose between storing your results as a spreadsheet or keeping them within the form. However, you may not know which one to choose or why.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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