Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Utkarsh C.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Loved the features

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

What differentiates Google Forms from other similar products is that we can create survey iN our mobile phones in the web browser or even in the laptop. AS THIS IS A VERY USER FRIENDLY PROCESS. We get instant results also

What is your favorite aspect of this product?

It is used to collect information from various used and it is stored in a table i.e it helps in creating customer feedback surveys. KT IS ALSO USER TO FILL SURVEY FOR job applications.

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Google form is a web application that creates question and analysis can be done with the team. It also keep the form private so that some unknown cant use the data

Pros

  • Continually Improving Product
  • Effective Service
  • Caring
  • Respectful

Elena G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best way to keep track of your data!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a free online survey tool that allows users to create and share surveys, quizzes, and polls. It is different from other survey tools because it is a part of the Google suite of products, which includes Gmail, Google Docs, and Google Sheets. Also, there are no limits on the number of forms that can be created or the number of responses that can be collected. Google Forms can be used to collect responses offline, as well as online.

What is your favorite aspect of this product?

I love that Google Forms is so versatile and user-friendly! I can use it for everything from creating a survey to planning an event. Additionally, it offers a wide range of features and options that can be used to create forms and surveys.

What do you dislike most about this product?

The thing I dislike most about Google Forms is that they don't have an option to add a "File Upload" question type. This means that if you want to collect files from respondents (e.g. images, PDFs, etc.), you have to use a third-party service or host the files yourself. Secondly, I don't like that you can't add an image to the form header. Lastly, I don't like that you can't customize the response email that is sent to the form owner.

What recommendations would you give to someone considering this product?

There are a few things to consider before using Google Forms: -Ease of use: it is a very user-friendly platform that is easy to use and navigate. -Cost: it is a free platform. -Features: it offers a variety of features that can be helpful, such as the ability to create surveys, quizzes, and polls. -Limitations: it has some limitations, such as the lack of customization options and the lack of ability to export data to other formats.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shelby S.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Customizable and effortless to use survey software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

If my computer shuts or if the internet goes down, my forms will be safe and sound in my cloud storage and with the latest version I edited. Creating a new Google form is simple and I can do it in some different ways

What is your favorite aspect of this product?

When I select to create a new Google form or edit a template, the screen editor will appear. It has a simple layout, easy to understand, and I am able to start using it with no difficulties

What do you dislike most about this product?

The experience in Forms is improved with add-ons that help construct new surveys and also connecting to third-party and integrating Forms data with other G Suite applications like Google Sheets

What recommendations would you give to someone considering this product?

Google Forms turns out to be an excellent choice for people who need to be quick while building forms or digital quizzes. Fits all purposes whenever you need to set up new polls or surveys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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