Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Branching and Logic

82

Data Analysis and Visualization

82

APIs and Integration

82

Multi-Channel Distribution

81

Customizable Branding

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Joe M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect Survey Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms allows you to collect unlimited responses per form for free., also it allows you to collect data from an unlimited number of respondents without having to pay anything. Furthermore, you can easily review and manage the responses in the Google forms dashboard, making it easy to keep track of your data. With the free plan, you can collect an unlimited number of form submissions. Google Forms are simpler. Most online forms don't need to be complicated. If you're collecting swag orders, basic feedback, or submissions for the office suggestion box, you don't need any weird tools or special apps like other similar products.

What is your favorite aspect of this product?

Google forms offer a great tool for creating surveys, quizzes, and other forms quickly and easily. With this product, you can create forms that are accessible from anywhere, automatically collect responses, and even add advanced features like conditional logic. - No limitation on number of forms - Integration with Google services - File upload feature for free

What do you dislike most about this product?

Limited versatility: One of the main limitations of Google Forms is that it is best suited for creating surveys and questionnaires. While it is possible to create other types of forms, such as applications, lead generation forms, and payment forms, Google Forms does not offer the necessary features and functionality to build out these types of forms. If you are looking for more advanced form building capabilities, then you might want to consider using another form builder.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Muhammad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product needs a QR code

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The ease of creating a form and flexibility

What is your favorite aspect of this product?

It's automatically linked to your Google Drive

What do you dislike most about this product?

I have to access it from my drive

What recommendations would you give to someone considering this product?

It's a fantastic product for absolute beginner to create a form

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Streamlining Data Collection with Simplicity.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms differentiates itself through its seamless integration with other Google Workspace applications. This connectivity enhances collaboration and data management, especially for users already utilizing the Google ecosystem.

What is your favorite aspect of this product?

Google Forms is renowned for its intuitive and user-friendly interface. Creating surveys and forms is a straightforward process, making it accessible to users with varying levels of technical expertise. The drag-and-drop functionality enhances the ease of use.

What do you dislike most about this product?

While Google Forms is user-friendly, it does have limitations in terms of design customization. Users seeking highly stylized or branded forms may find the options somewhat restrictive compared to more design-focused survey platforms.

What recommendations would you give to someone considering this product?

Google Forms shines as a simple and accessible tool for creating surveys and forms. Its user-friendly interface, collaborative features, and integration with Google Workspace make it an excellent choice for individuals and small teams seeking an uncomplicated solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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