Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Branching and Logic

82

Data Analysis and Visualization

82

APIs and Integration

82

Multi-Channel Distribution

81

Customizable Branding

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Aryan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

One Stop Solution For All types of Form Needs

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its versatility, allowing easy customization and distribution of forms for various purposes. Its seamless integration with other Google Suite products enhances privacy and efficiency. While it excels for quick data collection, it may lack advanced features for more in-depth surveys.

What is your favorite aspect of this product?

The standout aspect of Google Forms is its immediate gauge on event interest and swift feedback collection. The customization options empower us to tailor forms for unique topics, ensuring relevance and engagement. The user-friendly interface and privacy features contribute to its widespread use across departments.

What do you dislike most about this product?

Google Forms could benefit from additional font options for enhanced accessibility. Improved graphical insights within Google, and a feature indicating the time respondents took to fill out forms, would enhance the user experience further.

What recommendations would you give to someone considering this product?

For streamlined data collection, Google Forms is an excellent choice. It excels in quick surveys and event RSVPs but may not suit longer or in-depth surveys. Consider it if your organization already uses Google products; however, explore alternatives if you require highly customized forms for specific marketing needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vineet A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Best platform to design form and collect data!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The user friendly interface is the key feature of Google forms, The best part is the large variety of questions which require different answers, one can add long, short and multi choice answers type. Also it require less effort to create and share it with audience and collect responses to analyse.

What is your favorite aspect of this product?

The responses can be analyzed with the help of charts and graphs. which can further downloaded for offline analysis and printing.

What do you dislike most about this product?

As of now everything in Google forms is great and meeting the requirements. More designs can be added to Google forms to make it better.

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

Karan T.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Works just like any other Google product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

That it works on the google workspace, it can sync with google sheets. It has saved me a lot of time with this automation. I can collect leads, export them automatically to a google sheet which my sales team can handle and use to track conversion.

What is your favorite aspect of this product?

Intuitive - very easy to use and many users are also familiar with google forms so they're familiar with the layout and UI whenever you send them a survey.

What do you dislike most about this product?

Certain features would be a good add-on, require external apps/integrations. I feel like Google should just natively add these features and improve the product.

What recommendations would you give to someone considering this product?

If you're using google workspace, there's no reason why you should try something else. The UI may be fancier on other tools but this does the job and more importantly, the data stays within the same ecosystem. You need not worry about data leaks.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

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