Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Kathryn L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Team collaboration is its strongest point.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

With Google Drive , comes a lot of extras, especially for professionals used to a Google software environment. For me personally, Google Drive gives me automatic access to extra add-on softwares like Google One Vpn, Google Keep, Sheet etc Combining Google Drive with any of the extra add-on softwares , simply raises my productivity level at work and even enables me be able to automate small, critical , everyday tasks in the workplace.

What is your favorite aspect of this product?

When i bought my two last android smartphones, Google Drive was pre-installed on them. And Google Drive is available to use on all major operating systems and web browsers. There are no limits to the number of devices that I can connect to my Google Drive account either. All of these are great things that i have come to love about Google Drive.

What do you dislike most about this product?

Google Drive's biggest archilles heel is always going to be security. Drive at this moment does not allow me set passwords to files i share with people, and it also leaves me vulnerable by automatically connecting my Drive to my gmail account without an extra layer of security like two factor authentication.

What recommendations would you give to someone considering this product?

Google Drive offers strong features that contributes to improved team collaboration. This is major reason that i recommend Google Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sujit Kumar P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

A should tool for any business, excelent for file

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive was additionally intuitive. Very Fast service and the support team is very quick to resolve concerns.

What is your favorite aspect of this product?

Many platforms have designed associate degree integration with Drive thus you'll save things directly within the cloud or import directly.-Permissions-Integration with Pabbly Connect

What do you dislike most about this product?

I am unable to think one thing which I do not like about Google Drive straight away.

What recommendations would you give to someone considering this product?

Everything is perfect, but Team should be in talks with business owners and administrators to know what exactly is the new requirement in the industry so that they can add new features accordingly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

WorkDrive is an excellent platform for online file management that is also inexpensive. I primarily use this Drive to manage files and folders, as well as to work on Docs and Spreadsheets. Because Google Drive is so simple to use, I've been able to organise all of my files in a unique and different way. I can save as many files as I want because this Drive offers unlimited storage space to its users. I can easily create folders from scratch and share them with my team with a single click. I can add all of my files to the folders, and I can easily find specific files by using the search feature. I

What is your favorite aspect of this product?

The Google Slides feature is my favourite because it allows me to create powerful PPT presentations from scratch. I can use nominations, videos, text, and hyperlinks in my Slides and create beautiful and colourful content. This allows me to easily share the Slides with anyone, I can also make the settings if I need to share this with view only settings or I can share this with Edit all settings, this is easy to create and fast as well, thus I like the Slides of this Drive the most, on the other hand, I also like the feature in which I can quickly search any files just by using the file name if I remember the partial file name,

What do you dislike most about this product?

When I use the mobile application to search for files and folders, I can't do it quickly; the mobile application is a mess, and I always feel lost when I use it to search for specific files; this gets regular updates, but when it comes to searching for files, it's not very good; thus, this is the one I dislike the most in this Drive.

What recommendations would you give to someone considering this product?

Reduce time to market Increase revenue Improve decision making Encourage innovation Improve internal/operational efficiency Cost administration Increase the agility of business processes. Improve the outcomes of business processes

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Inhibits Innovation

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