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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

710 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

3% Neutral

96% Positive

Pros

Enables Productivity
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Encryption and Decryption Support

Multi Cloud Management

Regulatory Compliance

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Achyut P.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Global Reach

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Integration: It seamlessly integrates with other Google Cloud, such as Google Cloud Lambda, and Google Cloud RDS, providing a comprehensive cloud computing ecosystem for various use cases. Security: Google Cloud provides a secure and reliable environment for running applications, with features such as Virtual Private Cloud (VPC), security groups, and encryption options to protect data and infrastructure.

What is your favorite aspect of this product?

Customization: Users have the flexibility to choose from a wide range of instance types, operating systems, and configurations to tailor their computing environment to specific requirements. Reliability: Google Cloud offers a highly available and fault-tolerant infrastructure, with built-in features like Auto Scaling and Elastic Load Balancing to ensure continuous

What do you dislike most about this product?

One demerit of Google Cloud Platform is its smaller market share compared to leading competitors, potentially resulting in a smaller ecosystem of third-party tools and community support.

What recommendations would you give to someone considering this product?

Consider Reserved Instances or Savings Plans: If you have predictable workloads, consider purchasing Reserved Instances or Savings Plans to reduce costs compared to On-Demand pricing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ramy s.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Advanced cloud technologies platform

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud provides the most up-to-date cloud solutions and high-speed data services for data warehousing, analytics, and application development. Most of the services available on the platform integrate seamlessly with third-party apps outside the Google ecosystem. The pricing models and billing management are more straightforward and cost-effective than other cloud service providers.

What is your favorite aspect of this product?

Google Cloud provides an easy-to-use interface, integrated infrastructure and tools, advanced AI tools, and light-speed data services for more efficient data storage, processing, analytics, and data-driven application development. The services on the platform constantly evolve and have extensive user Tutorials.

What do you dislike most about this product?

The cost estimator within Cloud SQL and some data services sometimes underestimates the cost. Also, the configuration templates are not as efficient as expected when used with complex projects.

What recommendations would you give to someone considering this product?

The official service tutorials and user forums are a great starting point for learning about best practices and issues related to your industry or use case.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2024

An all in one solution for corporate's cloud needs

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Achyut P.

Global Reach

Likeliness to Recommend

Pros

Ramy s.

Advanced cloud technologies platform

Likeliness to Recommend

Pros

An all in one solution for corporate's cloud needs

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Encryption and Decryption Support

Multi Cloud Management

Regulatory Compliance

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support