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Google

Google Cloud

Composite Score

8.8 /10

CX Score

9.2 /10

185 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Fair
Transparent
Continually Improving Product

Feature Ratings

Average 82

Self Service Cloud Services

Cloud Integration

Configuration Validation

Application Release Automation

Cloud Analytics and Reporting

Cloud Migration

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Cloud SLA Management Governance

Automatic Resource Scaling Elasticity

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Muskan G.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Powerful Cloud Platform with Room for Simpler Cost

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out with its strong AI and machine learning tools, plus seamless integration with Google’s data and analytics services.

What is your favorite aspect of this product?

My favorite part is the advanced AI and data analytics capabilities that help build smarter, faster applications.

What do you dislike most about this product?

I find the billing and pricing structure a bit confusing, which makes it hard to predict costs accurately.

What recommendations would you give to someone considering this product?

If you’re considering Google Cloud, dive into its AI and data tools, but keep a close eye on your usage to manage costs effectively.

Pros

Unique Features
Caring
Altruistic
Client's Interest First

Wale O.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Strong AI powered cloud services

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud is user friendly because of its strong Artificial intelligence

What is your favorite aspect of this product?

It's very user friendly it has an amazingly strong AI

What do you dislike most about this product?

Google cloud is somehow slow and a bit challenging for beginners It is also expensive to use for it uses much data

What recommendations would you give to someone considering this product?

Someone should have a strong data connection and a Google account to use Google cloud

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nathi S.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

great for long-term training.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Meet’s reliability beats bluejeans for ongoing classes, with tools that support extended learning. it’s my digital academy for courses.

What is your favorite aspect of this product?

The recurring call links simplify weekly session setups. i can share recorded classes via drive for review. the jamboard fosters group activities over time.

What do you dislike most about this product?

No built-in quiz tools for tracking learner progress.

What recommendations would you give to someone considering this product?

For long-term training, meet’s features nurture growth.

Pros

Helps Innovate
Unique Features
Efficient Service
Effective Service

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

Google Cloud Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Cloud Integration Includes real-time data integration, APIs, and data quality.

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Application Release Automation Continuously manage the release and maintenance of applications.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Cloud Migration Migration of applications and workloads to cloud.

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Muskan G.

Powerful Cloud Platform with Room for Simpler Cost

Likeliness to Recommend

Pros

Wale O.

Strong AI powered cloud services

Likeliness to Recommend

Pros

Nathi S.

great for long-term training.

Likeliness to Recommend

Pros

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Feature Ratings

Self Service Cloud Services

Cloud Integration

Configuration Validation

Application Release Automation

Cloud Analytics and Reporting

Cloud Migration

Orchestration and Workflow Management

Capacity Management

Performance Monitoring Management

Cloud SLA Management Governance

Automatic Resource Scaling Elasticity

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support