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GitLab Inc.

GitLab

Composite Score

9.0 /10

CX Score

9.3 /10

97 Reviews Write a Review

Claim Software

What is GitLab?

With GitLab, Security is built into the CI pipeline, out of the box. Every code commit is automatically scanned for security vulnerabilities in your code and its dependencies. Actionable results are delivered to the developer in their native workflow for rapid remediation.

Company Details

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Awards & Recognition

GitLab won the following awards in the Application Security Testing category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

9 Top Rated Capabilities

16 Top Rated Features

2026

GitLab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GitLab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GitLab?

1% Negative

1% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Client Friendly Policies

Feature Ratings

Average 87

SDLC Integration

Vulnerability Scanning

Static Application Security Testing (SAST)

Container Security Testing

Risk Scoring

Policy Engine and Enforcements

False Positive Remediation

Integrated Development Environment (IDE) plug-in

Dynamic Application Security Testing (DAST)

Software Composition Analysis (SCA)

Interactive Application Security Testing (IAST)

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

GitLab Reviews

Arpita S.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Built in App security testing.

Likeliness to Recommend

10 /10

What differentiates GitLab from other similar products?

GitLab includes security scanning, dependency checks and vulnerability detection by default. It's reassuring to catch issues early without relying heavily on extra tools.

What is your favorite aspect of this product?

I realy appreciate is that security checks run alongside development not as an afterthought. Seeing vulnerabilities or dependency issues directly in merge request helps catch problems early without slowing me down.

What do you dislike most about this product?

The downside is performance particularly on self hosted instances. Large pipelines, heavy logs or many concurrent jobs can slow things down unless the infrastructure is well sized and maintained.

What recommendations would you give to someone considering this product?

GitLab is strong because it builds security scans right into your development workflow. You get things like SAST, DAST dependency scanning and container scanning as part of your CI/CD pipeline so you find issues early without adding separate tools.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Saves Time

Chiesa B.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Gitlab has helped balance efficiency with security

Likeliness to Recommend

10 /10

What differentiates GitLab from other similar products?

Gitlab offers the most complete software development and operations lifecycle of any Git repository I have had experience using. This is as a result of how it seamlessly connects important code version control provisions with software planning, end to end security / compliance and even AI assisted deployment. The aforementioned has saved my team a lot of time and made our repository management and code deployment workflow a lot more fluid, automated and efficient.

What is your favorite aspect of this product?

The very vibrant nature of Gitlab's active user community has been helpful to me, whenever I have had technical issues with using Gitlab. Another very exciting aspect of my Gitlab experience is its built-in security scanning tools, which helps to manage potential security vulnerability in our code and processes as we build, and even helps to simulate the potential activity of hackers in our finished software product, through fuzz testing, DAST and container scanning.

What do you dislike most about this product?

Gitlab's support team is not fast enough with its responses from my experiences. The major work around for me , has been to rely on support resources provided by the Gitlab user community, across the world on various web forums. Asides this, I have found Gitlab to be resource intensive , and because of the avalanche of features it possesses, . setting up Gitlab's CI/CD ( continuous integration and continuous delivery ) is always a cumbersome process, as a result of its reliance on the YAML syntax referencing for its configuration protocol.

What recommendations would you give to someone considering this product?

I always advice teams to avoid self-hosting Gitlab because of the level of technical expertise and resources needed to maintain a self-hosted Gitlab option.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Praveen M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates GitLab from other similar products?

Industry best service.

What is your favorite aspect of this product?

Security intel.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Integrity od security

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GitLab

What is GitLab?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

GitLab Ratings

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love GitLab?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

SDLC Integration Integration with source code repository, pipeline, etc.

Vulnerability Scanning Identify security vulnerabilities in applications and middleware.

Static Application Security Testing (SAST) Analyzes application source code to identify potential security vulnerabilities.

Container Security Testing Analyzes application containers to identify security vulnerabilities.

Risk Scoring Provides an overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

Integrated Development Environment (IDE) plug-in Provides plug-ins or other means to integrate directly into popular Integrated Development Environments (IDEs).

Dynamic Application Security Testing (DAST) Analyzes applications while in runtime to identify potential security vulnerabilities.

Software Composition Analysis (SCA) Analyzes libraries and other components of an application to identify potential security vulnerabilities.

Interactive Application Security Testing (IAST) Analyzes applications while in runtime to identify potential security vulnerabilities, using automated or human interactions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

GitLab Reviews

Arpita S.

Built in App security testing.

Likeliness to Recommend

Pros

Chiesa B.

Gitlab has helped balance efficiency with security

Likeliness to Recommend

Pros

Praveen M.

Fantastic product!

Likeliness to Recommend

Pros

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Integrated Development Environment (IDE) plug-in

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