Telecommunication Service Fulfillment

Response
Distribution
2Reviews

Genesys

Genesys Telecommunications

Today's leaders deliver innovative products and services and differentiated customer experience to stand apart from the competition. Only Genesys allows you to cost-effectively and efficiently deliver consistent service across all interaction channels to deliver the reliable and robust customer experience your customers expect.

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Composite Score

Composite
Score

6.2

CX Score

CX
Score

+62

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

Telecommunication Service Fulfillment

Response
Distribution
2Reviews
Category Features
  • Analytics and Reporting
  • |
  • Capacity Management
  • |
  • Catalog Management
  • |
  • Configuration Management
  • |
  • Data Quality
  • |
  • Electronic Data Interchange
  • |
  • Inventory Management
  • |
  • Network Management
  • |
  • Order Management
  • |
  • Service Management
  • |
  • Workflow Management

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Product Scorecard

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