Software Category

Telecommunication Service Fulfillment

Software Reviews covers 12 products in the Telecommunication Service Fulfillment market. Fast track your research by exploring our Data Quadrant, sorting the software, purchasing our Telecommunication Service Fulfillment Category Report, or diving deeper into an individual product. Arm yourself with real data so you can make better decisions with more confidence.

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Category Features
  • Analytics and Reporting
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  • Capacity Management
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  • Catalog Management
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  • Configuration Management
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  • Data Quality
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  • Electronic Data Interchange
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  • Inventory Management
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  • Network Management
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  • Order Management
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  • Service Management
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  • Workflow Management

Data Quadrant

The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.

Sample Report

Category Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Individual Feature Evaluations
  • Emotional Connection to Products
Buy Now / $999

Sample Report

Customer Experience Report

A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.

  • Service Experience
  • Conflict Resolution
  • Negotiation and Contract
  • Strategy and Innovation
  • Product Impact
Buy Now / $999

Oracle

Oracle Communications Service Fulfillment

Oracle Communications Rapid Service Design and Order Delivery Solution delivers a product-based service fulfillment solution that lets service providers design, launch, and deliver any type of service for any network domain on a single, convergent, scalable platform.

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Composite Score

Composite
Score

+50

Emotional Footprint

Emotional
Footprint

74%

Likeliness to Recommend

Likeliness
to Recommend

9Reviews

Huawei Technologies

Huawei O&M Product Series

Huawei continuously accumulate the best practice of user experience, the best on-line to offline orchestration model, the most efficient resource management practices to help CPSs optimize operation, improve efficiency, and reduce costs, thereby enhancing market competitiveness.

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Composite Score

Composite
Score

+8

Emotional Footprint

Emotional
Footprint

81%

Likeliness to Recommend

Likeliness
to Recommend

3Reviews

Ericsson

Ericsson Service Fulfillment

At Ericsson we understand where you’re coming from. We work with telecom operators around the world, helping find new opportunities to grow and create value. In our portfolio for telecom operators, we have the know-how, the skills and the solutions you need to tackle the challenges of today and tomorrow.

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Composite Score

Composite
Score

+83

Emotional Footprint

Emotional
Footprint

94%

Likeliness to Recommend

Likeliness
to Recommend

2Reviews

Genesys

Genesys Telecommunications

Today's leaders deliver innovative products and services and differentiated customer experience to stand apart from the competition. Only Genesys allows you to cost-effectively and efficiently deliver consistent service across all interaction channels to deliver the reliable and robust customer experience your customers expect.

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Composite Score

Composite
Score

+62

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

2Reviews

Nokia Networks

CEM on Demand

CEM on Demand provides an online portal that allows you to manage your customer's experience. With CEM on Demand, you can access and share information across your entire organization from operations to marketing to customer care, improving cross-organizational efficiency.

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Composite Score

Composite
Score

+88

Emotional Footprint

Emotional
Footprint

44%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Clarity International

Clarity Fulfillment Suite

The Clarity Fulfillment Suite provides the foundation for operations to deliver high-quality service for any product and to any channel. It enables the provisioning and management of multi-technology offerings, to meet the demands of triple and multi-play bundling.

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Composite Score

Composite
Score

+85

Emotional Footprint

Emotional
Footprint

44%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Amdocs

Amdocs Operations Support System (OSS)

Amdocs OSS streamlines and automates common operational processes, bringing benefits for CAPEX and OPEX, increased customer satisfaction and faster rollout.

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Composite Score

Composite
Score

+54

Emotional Footprint

Emotional
Footprint

0%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

IBM

IBM Service Fulfillment

IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.

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Composite Score

Composite
Score

+50

Emotional Footprint

Emotional
Footprint

78%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews