Fyle Customer Reviews 2026 | Expense Management

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Fyle

Composite Score

7.7 /10

CX Score

7.7 /10

43 Reviews Write a Review

Claim Software

What is Fyle?

Expense management powered by AI to automate receipt tracking, data extraction from receipts, real-time policy checks, dynamic approval assignment, to ensure greater policy compliance with exceptional employee experience.

Company Details

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Awards & Recognition

Fyle won the following awards in the Expense Management category

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8 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation
Conflict Resolution

2023

Fyle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fyle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fyle?

5% Negative

2% Neutral

93% Positive

Pros

Security Protects
Transparent
Helps Innovate
Reliable

Feature Ratings

Average 86

Multi Currency

Mobile App or Mobile Browser Support

Expense Policy Aware

Approval Workflow

Expense Detail Tracking

Receipt Image Submission

Desktop Browser Support

Travel Profile

Travel and Accommodation Booking

Expense Itemization

Optical Character Recognition

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of Data Integration

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Fyle Reviews

Analy A.

Role: Finance
Industry: Banking
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use, allows many custom fields.

Likeliness to Recommend

9 /10

What differentiates Fyle from other similar products?

It is easy to use and it allows unique specifications and custom fields.

What is your favorite aspect of this product?

It integrates well with NS and it connects djfferent departments together to have the best value work.

What do you dislike most about this product?

It sometimes has errors when importing data.

What recommendations would you give to someone considering this product?

Test out your custom fields.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2023

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Piyush K.

Role: Consultant
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use with good interface.

Likeliness to Recommend

8 /10

What differentiates Fyle from other similar products?

Ease of integration

What is your favorite aspect of this product?

Transparent spend reporting

What do you dislike most about this product?

The user interface

What recommendations would you give to someone considering this product?

The product is good. However, Just check with bank if they can get an endpoint of Fyle created in timely manner.

Pros

Reliable
Trustworthy
Saves Time
Acts with Integrity

Fyle

What is Fyle?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

Fyle Ratings

90 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Fyle?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency The ability to record expenses in multiple currencies in a single report.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Fyle Reviews

Analy A.

Easy to use, allows many custom fields.

Likeliness to Recommend

Pros

Likeliness to Recommend

Pros

Piyush K.

Easy to use with good interface.

Likeliness to Recommend

Pros

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Feature Ratings

Multi Currency

Mobile App or Mobile Browser Support

Expense Policy Aware

Approval Workflow

Expense Detail Tracking

Receipt Image Submission

Desktop Browser Support

Travel Profile

Travel and Accommodation Booking

Expense Itemization

Optical Character Recognition

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of Data Integration

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

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