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Fyle Logo Award Winner Product Badge
Fyle

Fyle

8.7 / 10
Category
Fyle
8.7 / 10

What is Fyle?

Expense management powered by AI to automate receipt tracking, data extraction from receipts, real-time policy checks, dynamic approval assignment, to ensure greater policy compliance with exceptional employee experience.

Company Details


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Awards & Recognition

Fyle won the following awards in the Expense Management category

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Fyle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fyle.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fyle?

6% Negative
3% Neutral
91% Positive

Pros

  • Efficient Service
  • Security Protects
  • Transparent
  • Reliable

Feature Ratings

Average 86

Approval Workflow

88

Receipt Image Submission

88

Expense Detail Tracking

87

Expense Policy Aware

87

Multi Currency

87

Desktop Browser Support

86

Mobile App or Mobile Browser Support

85

Expense Itemization

84

Travel Profile

84

Optical Character Recognition

82

Travel and Accommodation Booking

81

Vendor Capability Ratings

Average 82

Ease of Customization

94

Ease of Implementation

92

Ease of IT Administration

91

Quality of Features

89

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Breadth of Features

85

Business Value Created

85

Vendor Support

85

Availability and Quality of Training

81

Fyle Reviews

Jeffrey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fyle makes the expense process easier for us

Likeliness to Recommend

9 / 10

What differentiates Fyle from other similar products?

How simple it is and how easy to use. He hated how laborious and time-consuming it was to gather receipts and record expenses in a report. With Fyle, it's very simple. Fyle makes it easy for me to track and control all of my company's expenses. Since I used to spend hours and hours creating expense reports, this also allows me more time to focus on other tasks.

What is your favorite aspect of this product?

I appreciate that Fyle notifies me by phone when I have a new expense and that I can record it immediately after making the purchase.

What do you dislike most about this product?

It can be confusing to use some of the filters when reviewing expenses. As an employee, I'm having trouble figuring out how to limit the results to only see the charges for which I submitted a refund request.

What recommendations would you give to someone considering this product?

Automating our expense management operations is something Fyle is tackling. Reporting is considerably easier and saves us time. A game-changer is the ability to simply send an image of my receipt via SMS and instantly associate it with my expenses. Now I can quickly and easily take a photo of my receipt instead of worrying about keeping track of a paper one.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Generous Negotitation

Darren C.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Intelligent expense management software

Likeliness to Recommend

10 / 10

What differentiates Fyle from other similar products?

Fyle allows its users to set up a well-defined and adequately enforced approval process that successfully manages corporate expenditure. Uers also benefit from its intuitive mobile app that enables easy expense sheet entry.

What is your favorite aspect of this product?

Because of the software’s ability to track budget and spend, Fyle allows organizations to stick to their established budgets, eliminate unnecessary spending, and as a result, boost their savings.

What do you dislike most about this product?

Takes some time to set up automated approval workflows with Fyle so that expenses or reimbursement are routed to the correct team-member.

What recommendations would you give to someone considering this product?

Fyle is the perfect expense management software for organisations that want to minimise manual data entry, prevent unauthorised spending, and modernise their expense workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michelle G.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Disappointed but it is fairly easy to use.

Likeliness to Recommend

4 / 10

What differentiates Fyle from other similar products?

The support team was in India so it made it difficult to get quick responses.

What is your favorite aspect of this product?

Fairly easy to navigate through

What do you dislike most about this product?

Reconciliation was extremely difficult and it did not alarm you if something was already entered as a duplicate.

What recommendations would you give to someone considering this product?

Test is prior to jump in all hands.. make sure it works for what you need it for.

Pros

  • Helps Innovate
  • Security Protects

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Leverages Incumbent Status

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