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Fivetran

Fivetran

Composite Score
7.3 /10
CX Score
7.8 /10
Category
Fivetran
7.3 /10

What is Fivetran?

The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Fivetran allows your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

Company Details


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Awards & Recognition

Fivetran won the following awards in the Data Replication category

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Fivetran Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fivetran.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

4
Since last award

77 Plan to Renew

23
Since last award

81 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fivetran?

6% Negative
4% Neutral
90% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 70

Management Console

80

Scheduling

80

Source Updates

78

On-Prem Sources

76

Integration with Cloud Storage

75

Transformation

72

Verification and Audits

68

Replication with Cloud

67

Data Customization

66

Encryption

66

Merge Replication Support

63

Vendor Capability Ratings

Average 72

Ease of Data Integration

82

Business Value Created

80

Usability and Intuitiveness

78

Quality of Features

77

Availability and Quality of Training

75

Ease of Implementation

73

Ease of Customization

72

Ease of IT Administration

69

Product Strategy and Rate of Improvement

65

Vendor Support

62

Breadth of Features

61

Fivetran Reviews

Lucas S.

  • Role: Information Technology
  • Industry: Recreation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to set up and monitor integrations!

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

Easy to use, reliability and great support.

What is your favorite aspect of this product?

Simplificates the process of building reliable data integrations.

What do you dislike most about this product?

Cost is not so cheap.

What recommendations would you give to someone considering this product?

It's a great tool if you want to leverage your productivity by getting integrations done quicky and reliably.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica G.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing customer service but lot of tech issues

Likeliness to Recommend

7 /10

What differentiates Fivetran from other similar products?

The customer service is next level.

What is your favorite aspect of this product?

The customer service and ease of implementation.

What do you dislike most about this product?

The Sage Intacct connector is so unreliable and results in duplicate data pulls. Fivetran is now requiring customers to purchase additional Sage Intacct licenses and spend thousands with another vendor for their connector.

What recommendations would you give to someone considering this product?

If you are hoping to integrate with Sage Intacct, I urge you to ask more questions about reliability and data integrity (and probably choose another vendor)

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements
  • Vendor's Interest First
  • Under Delivered

Alan E.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

The data ingestion market leader, you’ll love it!

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

Their richness of integration connectors, ease-of-use and world-class integration to SAP (significantly better and cost-effective than SAP).

What is your favorite aspect of this product?

SAP integration

What do you dislike most about this product?

Some file connection options are cost prohibitive

What recommendations would you give to someone considering this product?

Start with the Fivetran.com connectors and if you need to integrate to SAP then do a POC to see if it can fit your needs and can prove the value which it will, but it will give you the evidence you need for acquisition

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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