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Fivetran Logo
Fivetran

Fivetran

Composite Score
7.6 /10
CX Score
8.1 /10
Category
Fivetran
7.6 /10

What is Fivetran?

The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Fivetran allows your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

Company Details


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Awards & Recognition

Fivetran won the following awards in the Data Replication category

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Fivetran Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fivetran.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

77 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fivetran?

6% Negative
3% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 70

Management Console

81

Source Updates

80

Scheduling

79

Integration with Cloud Storage

76

On-Prem Sources

75

Transformation

70

Encryption

70

Data Customization

67

Verification and Audits

67

Replication with Cloud

65

Merge Replication Support

63

Vendor Capability Ratings

Average 72

Ease of Data Integration

82

Business Value Created

78

Usability and Intuitiveness

77

Availability and Quality of Training

75

Quality of Features

75

Ease of Customization

73

Ease of Implementation

73

Ease of IT Administration

71

Product Strategy and Rate of Improvement

66

Breadth of Features

60

Vendor Support

57

Fivetran Reviews

Leonardo H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product! Enables productivity.

Likeliness to Recommend

8 /10

What differentiates Fivetran from other similar products?

The ease to use and setup, as well the customer support

What is your favorite aspect of this product?

as a data engineer this product saves me hours of work from coding data ingestion from API sources to CDC from our business DB.

What do you dislike most about this product?

Sometimes the pricing and how some connectors won't allow you to select just a few tables, claiming that they are core, when in fact you can see they are not... (think of Looker lite for example)

What recommendations would you give to someone considering this product?

Make sure that you see what's out there for free will suit your needs, if not, fivetran is the way to go.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Acts with Integrity

Lucas S.

  • Role: Information Technology
  • Industry: Recreation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to set up and monitor integrations!

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

Easy to use, reliability and great support.

What is your favorite aspect of this product?

Simplificates the process of building reliable data integrations.

What do you dislike most about this product?

Cost is not so cheap.

What recommendations would you give to someone considering this product?

It's a great tool if you want to leverage your productivity by getting integrations done quicky and reliably.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica G.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing customer service but lot of tech issues

Likeliness to Recommend

7 /10

What differentiates Fivetran from other similar products?

The customer service is next level.

What is your favorite aspect of this product?

The customer service and ease of implementation.

What do you dislike most about this product?

The Sage Intacct connector is so unreliable and results in duplicate data pulls. Fivetran is now requiring customers to purchase additional Sage Intacct licenses and spend thousands with another vendor for their connector.

What recommendations would you give to someone considering this product?

If you are hoping to integrate with Sage Intacct, I urge you to ask more questions about reliability and data integrity (and probably choose another vendor)

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements
  • Vendor's Interest First
  • Under Delivered

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