FIS Workflow Manager Logo
FIS Workflow Manager Logo
FIS

FIS Workflow Manager

Composite Score
8.6 /10
CX Score
9.3 /10
Category
FIS Workflow Manager
8.6 /10

What is FIS Workflow Manager?

FIS® Workflow Manager is an insurance business process management and enterprise content management solution built to meet the complex needs of the world’s health, life, and property and casualty insurers. Using streamlined insurance workflow automation, Workflow Manager helps connect and streamline operations, enabling insurers to optimize systems and processes while ensuring accuracy and transparency. The result is new levels of efficiency, improved service levels and accelerated business growth.

Company Details


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FIS Workflow Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FIS Workflow Manager?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 75

Task Mining

100

Collaboration

100

Knowledge and Document Management

98

Deployment

92

Process Orchestration

88

BPM Workflow and Approvals

85

Process Simulation and Execution

82

Mobile

76

Process Modelling and Design

75

Process Catalogue

75

Process Management

72

Vendor Capability Ratings

Average 80

Ease of Data Integration

97

Breadth of Features

95

Vendor Support

92

Business Value Created

89

Ease of Implementation

85

Ease of IT Administration

82

Usability and Intuitiveness

77

Quality of Features

76

Availability and Quality of Training

74

Ease of Customization

66

Product Strategy and Rate of Improvement

53

FIS Workflow Manager Reviews

  • Role: Finance
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Easy to use

Likeliness to Recommend

8 /10

Pros

  • Inspires Innovation
  • Caring
  • Fair
  • Over Delivered