FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

1% Negative
1% Neutral
98% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Templates

100

Integration With Productivity Tools

100

Collaboration

89

Role-Based Access

87

Annotation

87

Sticky Notes

86

Infinite Canvas

86

Multimedia Content

85

Record, Save, and Export Canvases

84

Screen Sharing

84

Surveys and Polling

83

Vendor Capability Ratings

Average 85

Quality of Features

87

Product Strategy and Rate of Improvement

87

Usability and Intuitiveness

87

Business Value Created

86

Ease of Implementation

86

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

FigJam Reviews

Yeni O.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Gives me a running start for design projects.

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Figjam integrates with Figma , which is the primary design tool within my team , in unique ways that is very distinct from other web based whiteboarding tools .This has allowed for an almost seamless transition of ideas from live Figjam brainstorming boards into complex designs on Figma. This interaction between Figma and Figjam enables better team collaboration and alignment , easily linking group visual design plans on Figjam with actionable design prototypes on Figma.

What is your favorite aspect of this product?

Figjam boasts a simple but powerful user interface, despite the broad diversity of features available to users. Its dotted grids are easy to navigate around without being overly imposing, and there is a variety of ways through which I can give feedback to design ideas during team collaboration sessions, using sub-tools like stamps and stickers.

What do you dislike most about this product?

The first canvas I initiate on Figjam is always slow and then gets faster as I open subsequent canvas. It will be nice to see more intuitive colour selection for sticky notes on Figjam.

What recommendations would you give to someone considering this product?

Introducing Figjam into our design workflow , basically made the entire design process within my team from brainstorming to design conclusion, a lot more connected and convenient to track.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Harry E.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Speeds Up System Architecture Planning.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

We're spread across different time zones at Ford, so getting everyone in a room isn't possible. FigJam gives us a shared board for sprint planning and retros. People drop in a sync, leave sticky notes, and we vote on priorities without scheduling another call. It's helped us move faster on software decisions.

What is your favorite aspect of this product?

What I like is how easy it is to just jump in. The FigJam link is huge for us, I can grab UI assets or system diagrams with ease. I use FigJam mostly for mapping out system architecture and brainstorming with the design team. The integration with FigJam is the main reason we went with it as copying components over is just two clicks. It's fast enough that I don't get annoyed waiting for things to load, which matters when you're in back-to-back meetings.

What do you dislike most about this product?

The templates feel a bit barebones. Miro has way more options and they look nicer too. For engineering operations like state diagrams or flowcharts, I end up building from scratch most of the time.

What recommendations would you give to someone considering this product?

If your team already uses FigJam then just get it, the integration alone makes it worth it. But if your mostly doing heavy diagramming or need fancy templates maybe try Miro first. For us the integration won out. Just don't expect it to replace dedicated diagram tools. It's a whiteboard not a full spec tool.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Louise T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

‎Flexible white-boarding platform

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

‎FigJam lets us brainstorm, map processes, add notes, vote on ideas, and organize concepts within the same workspace. Its templates and integrations also make it suitable for different types of meetings and creative sessions rather than limiting the board to basic drawing and annotation.

What is your favorite aspect of this product?

The way several people are able to contribute to the same board without interrupting each other’s work is one of the best aspects so far. Along with this, sticky notes, shapes, connectors, reactions, and templates make brainstorming feel active and organized. I also like how quickly ideas can be moved around as discussions develop. The collaborative environment works particularly well when a team needs to turn scattered thoughts into a visual plan.

What do you dislike most about this product?

‎Finding specific objects or keeping everything organized may take some additional effort on larger canvases.

What recommendations would you give to someone considering this product?

‎FigJam is worth considering if your team regularly conducts brainstorming sessions, planning meetings, or interactive workshops. I would suggest trying different templates first and seeing which ones fit your working style. Teams that need live collaboration, flexible visual organization, and useful integrations are likely to get the most from the platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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