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Figma

FigJam

Composite Score

9.1 /10

CX Score

9.3 /10

160 Reviews Write a Review

Claim Software

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details

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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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2026 Data Quadrant Champion

Latest Award, 2026

9 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

9 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

1% Negative

1% Neutral

98% Positive

Pros

Respectful
Fair
Enables Productivity
Helps Innovate

Feature Ratings

Average 86

Templates

100

Integration With Productivity Tools

100

Collaboration

Role-Based Access

Annotation

Sticky Notes

Infinite Canvas

Multimedia Content

Record, Save, and Export Canvases

Screen Sharing

Surveys and Polling

Vendor Capability Ratings

Average 85

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

FigJam Reviews

Murigo C.

Role: Operations
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great Product!!

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Highly customizable to suit business needs

What is your favorite aspect of this product?

The collaboration aspect is amazing Great UI User friendly

What do you dislike most about this product?

It is a great product. Nothing major to dislike.

What recommendations would you give to someone considering this product?

FigJam is a great collaborative platform that will enable your team to brainstorm and come up with business solutions.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Gicini E.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Best Collaboration Tool!!

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

The collaboration features are impressive!

What is your favorite aspect of this product?

Easy to use The application is highly scalable to meet company's needs.

What do you dislike most about this product?

There is nothing I dislike about the product so far.

What recommendations would you give to someone considering this product?

FigJam whiteboard will assist you and your team brainstorm and formulate ideas in an efficient manner. Besides, it is easy to use.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Fiati N.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great Product. Easy to Use!!!

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

FigJam has mpressive collaboration and integration features.

What is your favorite aspect of this product?

It is inexpensive

What do you dislike most about this product?

I do not dislike anything about the product. It has served me and my team well.

What recommendations would you give to someone considering this product?

FigJam is cheap and has a high value for money. It will make your connections with the team members easy and effective. Consider implementing this product to your organization.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

FigJam

What is FigJam?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

FigJam Ratings

91 Likeliness to Recommend

97 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love FigJam?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Collaboration Multiple users can interact with the same canvas at once.

Role-Based Access Allows users to share their screen with others to view the canvas in real-time.

Annotation Sketching, drawing, and writing on the canvas.

Sticky Notes Post-it-style notes that can be interacted with across the canvas

Infinite Canvas Unlimited space for whiteboarding.

Multimedia Content Enables different media to appear on the canvas, including images, videos, and files.

Record, Save, and Export Canvases Ability to record canvas annotations, save the canvas, and export the data for external use.

Screen Sharing Allows users to share their screen with others to view the canvas in real-time.

Surveys and Polling Enables surveys and data collection for feedback and ideas.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

FigJam Reviews

Murigo C.

Great Product!!

Likeliness to Recommend

Pros

Gicini E.

Best Collaboration Tool!!

Likeliness to Recommend

Pros

Fiati N.

Great Product. Easy to Use!!!

Likeliness to Recommend

Pros

Most Popular FigJam Comparisons

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1
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Feature Ratings

Templates

Integration With Productivity Tools

Collaboration

Role-Based Access

Annotation

Sticky Notes

Infinite Canvas

Multimedia Content

Record, Save, and Export Canvases

Screen Sharing

Surveys and Polling

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support