Expensify Customer Reviews 2024

Expensify

9.0 /10

62 Reviews Write a Review

Claim Software

What is Expensify?

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

Company Details

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Awards & Recognition

Expensify won the following awards in the Expense Management category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Contract Negotiation

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

1 Top Rated Capabilities

3 Top Rated Features

2021

Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

1% Negative

10% Neutral

89% Positive

Pros

Fair
Transparent
Altruistic
Security Protects

Feature Ratings

Average 90

Expense Detail Tracking

Receipt Image Submission

Expense Policy Aware

Optical Character Recognition

Approval Workflow

Single Sign-On (SSO)

Mobile App or Mobile Browser Support

Expense Itemization

Desktop Browser Support

Multi Currency

Travel Profile

Vendor Capability Ratings

Average 87

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Expensify Reviews

Sakshi S.

Role: Information Technology
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jan 2023

Great expense management system

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

It's good, progress can be tracked easily, expenses can be traced and collected in a easy way, searching of options is quite easy and user friendly,all over great experience and have great UI

What is your favorite aspect of this product?

Automation, and maintenance of all business and finance operations

What do you dislike most about this product?

Nothing as such disliked,quite new to this platform still exploring

What recommendations would you give to someone considering this product?

Highly recommended , easy to track expenses, scanning of receipts

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Anderson K.

Role: Human Resources
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Expensify is So Incredible and Friendly to Use

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

we always manage our expenses smoothly because we rely on the capabilities of Expensify. The amazing support team and incredible capabilities of Expensify make it a different tool from other similar products.

What is your favorite aspect of this product?

I like how user-friendly the interface of this expense management platform has been. Moreover, this expense management tool is easy to customize and affordable to use.

What do you dislike most about this product?

Expensify is the best features for expense management. For the time we have used Expensify, it has been a fantastic tool for us.

What recommendations would you give to someone considering this product?

I recommend Expensify to everyone. It will help you all in managing all your expenses effective. Expensify has powerful features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Patriciah J.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Expensify Is Highly Reliable and Offers Accuracy

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify is a great spend management solution that tracks all our transactions and gives a detailed report about our company's spending behavior. This aspects has been making Expensify a different tool from other similar software.

What is your favorite aspect of this product?

Expensify's customer support team offers solid support when we ask any question concerning the product. Moreover, tracking expenses using Expensify is so easy.

What do you dislike most about this product?

I have never disliked anything about Expensify. Expensify has powerful and reliable features.

What recommendations would you give to someone considering this product?

I am sure you will all love the features of Expensify. It is a great tool that will help you track your spending habits and manage your expenses diligently.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Expensify

What is Expensify?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Expensify Ratings

90 Likeliness to Recommend

1 Since last award

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Expensify?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Multi Currency The ability to record expenses in multiple currencies in a single report.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Expensify Reviews

Sakshi S.

Great expense management system

Likeliness to Recommend

Pros

Anderson K.

Expensify is So Incredible and Friendly to Use

Likeliness to Recommend

Pros

Patriciah J.

Expensify Is Highly Reliable and Offers Accuracy

Likeliness to Recommend

Pros

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Feature Ratings

Expense Detail Tracking

Receipt Image Submission

Expense Policy Aware

Optical Character Recognition

Approval Workflow

Single Sign-On (SSO)

Mobile App or Mobile Browser Support

Expense Itemization

Desktop Browser Support

Multi Currency

Travel Profile

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

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