Eracent IT Management Center
7.9 /10

What is Eracent IT Management Center?

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

Company Details


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Awards & Recognition

Eracent IT Management Center won the following awards in the Software Asset Management category

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Eracent IT Management Center Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eracent IT Management Center.

84 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eracent IT Management Center?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Friendly Negotiation
  • Performance Enhancing

Feature Ratings

Average 74

Software Recognition Library

85

Software Usage Metering

84

Cloud License Management

80

Integration with IT Systems

79

Integrated Discovery

78

Advanced License Management

77

End to End Lifecycle Management

77

Analytics and Reporting

77

Contract Management

75

Software Inventory Management

75

Audit Scheduling and Management

75

Vendor Capability Ratings

Average 75

Vendor Support

87

Breadth of Features

81

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Implementation

75

Ease of IT Administration

74

Ease of Data Integration

74

Ease of Customization

72

Quality of Features

71

Usability and Intuitiveness

69

Availability and Quality of Training

66

Eracent IT Management Center Reviews

Bharadhwaj B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic Product for Assets Management

Likeliness to Recommend

8 /10

What differentiates Eracent IT Management Center from other similar products?

Eracent IT Management Center is the Product with which we can make Centralized management of all the Assets in our Organizations.It is same like other ITAM Applications but the difference is that it includes the Integration and deployment features inbuild for many of the other tools such as SCCM, vCenter, Intune etc.

What is your favorite aspect of this product?

Centralized management of all IT Assets with the ease way of integration with other tools.

What do you dislike most about this product?

Training and proper documentation is not available for most of the working process of Eracent in the internet.

What recommendations would you give to someone considering this product?

I recommned Eracent team to list out the basic issues which customers face and create documentation of them.So, that it would be helpful for other customers if they face same issues again whichbsaves the time as well.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Great features & reporting!! Continually improving

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Caring

Robert M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great ROI and fantastic support!

Likeliness to Recommend

10 /10

What differentiates Eracent IT Management Center from other similar products?

Breadth of features and support

What is your favorite aspect of this product?

Features and functionality

What do you dislike most about this product?

Lengthy time to perform upgrade

What recommendations would you give to someone considering this product?

Speak with existing customers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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