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Eptura

Eptura Engage

Composite Score

7.0 /10

CX Score

7.2 /10

26 Reviews Write a Review

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What is Eptura Engage?

Empower employees to maximize their time in the office, and workplace leaders to manage, streamline and optimize the modern office. The solution you know as Condeco is now Eptura Engage.

Company Details

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Awards & Recognition

Eptura Engage won the following awards in the Space Management category

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2 Top Rated Capabilities

2 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

Eptura Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eptura Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

92 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eptura Engage?

0% Negative

10% Neutral

90% Positive

Pros

Efficient Service
Respectful
Effective Service
Inspires Innovation

Feature Ratings

Average 77

Reservation System

Administrator Controls

Workflows and Notifications

Dashboards and Reporting

Multi Device Capability

Custom Search

Workspace Maps/Floorplans

Space Descriptions

API Integration

Phone Integration

Contact Tracing

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Eptura Engage Reviews

Ashu K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

"I had a fantastic experience with Condeco."

Likeliness to Recommend

9 /10

What differentiates Eptura Engage from other similar products?

Condeco is a one-of-a-kind space management system. Intuitive, straightforward, and user and administrator friendly. It is essential to be able to examine data and analytics as well as recognise and rearrange resources.

What is your favorite aspect of this product?

The Help Desk Analysts are extremely well-informed. We utilise their services on a daily basis, and I know I can rely on them to figure out where I went wrong in the process of establishing a new facility. They truly give a priceless service.

What do you dislike most about this product?

It can be sluggish and cumbersome at times, but that could be because we input a lot of data into Condeco; it has also begun to seem little old in comparison to other platforms that are being built currently.

What recommendations would you give to someone considering this product?

Excellent teamwork. To prevent delays, ensure that all pre-requisites are met before beginning the implementation.

Pros

Effective Service
Inspires Innovation
Respectful
Client Friendly Policies

Eptura Engage

What is Eptura Engage?

Company Details

Need Assistance?

Awards & Recognition

Eptura Engage Ratings

82 Likeliness to Recommend

92 Plan to Renew

3 Since last award

77 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Eptura Engage?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Eptura Engage Reviews

Ashu K.

"I had a fantastic experience with Condeco."

Likeliness to Recommend

Pros

3
Since last award

3
Since last award

Feature Ratings

Reservation System

Administrator Controls

Workflows and Notifications

Dashboards and Reporting

Multi Device Capability

Custom Search

Workspace Maps/Floorplans

Space Descriptions

API Integration

Phone Integration

Contact Tracing

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement