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Epicor Software

Epicor Grow

Composite Score

7.2 /10

CX Score

7.4 /10

6 Reviews Write a Review

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What is Epicor Grow?

Break down information silos by connecting data inside and outside your organization with Epicor Grow, your go-to source of truth for cloud-based business intelligence.

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Epicor Grow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epicor Grow?

0% Negative

0% Neutral

100% Positive

Feature Ratings

Average 77

Operational Reporting Capabilities

Spatial Analysis

Real-Time Visualization

Collaboration

Mobile

Metadata Management

Data Modelling Tools

Data Exploration and Visualization

Intelligent Alerts and Notifications

Self Service and Ad Hoc Capabilities

BI Security

Vendor Capability Ratings

Average 77

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Business Value Created

Vendor Support

Epicor Grow Reviews

Claire A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Grow simplifies metrics across the company

Likeliness to Recommend

9 /10

What differentiates Epicor Grow from other similar products?

Grow allows for the incorporation of numerous different data sources, some of which are not provided by other market leaders in the BI sector. The UI is polished, user-friendly, and potent. The response time from the support service to questions and problems is excellent.

What is your favorite aspect of this product?

It looks that editing metrics in Grow is client-side heavy, which might cause delays and delayed response times on a less powerful machine. Dataset reports are duplicated into the new metric when it is created.

What do you dislike most about this product?

Grow simplifies access to key organizational KPIs, such as new business earned, attrition rate, etc. Finding the information that piques my interest is a breeze. The dashboards are easy to understand, and I appreciate the insight they provide into the organization's overall performance.

What recommendations would you give to someone considering this product?

Our operations can now be monitored in near real-time, and our staff is being alerted to problems they were previously unaware of. We are processing real-time calculations of gross and net sales, segmenting that information for use by different divisions.

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Epicor Grow

What is Epicor Grow?

Company Details

Book a Free Demo Today!

Epicor Grow Ratings

81 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Epicor Grow?

Feature Ratings Average rating of all product features, some of which may not be shown below

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.