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Envoy

Envoy Desks

Composite Score

7.8 /10

CX Score

7.9 /10

22 Reviews Write a Review

Claim Software

What is Envoy Desks?

Envoy Desks is an easy way for employees to reserve a desk on days when they are approved to work from the office.

Company Details

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Awards & Recognition

Envoy Desks won the following awards in the Space Management category

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Strategy and Innovation

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Strategy and Innovation

2022

2 Top Rated Capabilities

1 Top Rated Features

2022

Envoy Desks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Envoy Desks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Envoy Desks?

0% Negative

8% Neutral

92% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Workflows and Notifications

Administrator Controls

Contact Tracing

Multi Device Capability

Phone Integration

Reservation System

Space Descriptions

Dashboards and Reporting

API Integration

Workspace Maps/Floorplans

Badging and Sensor Integration

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Ease of Customization

Ease of Implementation

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Envoy Desks Reviews

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Overall good solution, missing a few features.

Likeliness to Recommend

10 /10

Pros

Reliable
Enables Productivity
Effective Service
Client Friendly Policies

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Easy to use.

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Trustworthy
Unique Features
Respectful

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2021

Easy to operate.

Likeliness to Recommend

9 /10

Pros

Reliable
Unique Features
Inspires Innovation
Security Protects

Cons

Less Generous

Envoy Desks

What is Envoy Desks?

Company Details

Need Assistance?

Awards & Recognition

Envoy Desks Ratings

89 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Envoy Desks?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Envoy Desks Reviews

Overall good solution, missing a few features.

Likeliness to Recommend

Pros

Easy to use.

Likeliness to Recommend

Pros

Easy to operate.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Workflows and Notifications

Administrator Controls

Contact Tracing

Multi Device Capability

Phone Integration

Reservation System

Space Descriptions

Dashboards and Reporting

API Integration

Workspace Maps/Floorplans

Badging and Sensor Integration

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Ease of Customization

Ease of Implementation

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Data Integration