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Emburse Logo
Emburse

Emburse

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Emburse
8.1 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Expense Detail Tracking

87

Single Sign-On (SSO)

86

Receipt Image Submission

85

Expense Itemization

84

Approval Workflow

83

Desktop Browser Support

82

Mobile App or Mobile Browser Support

80

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

82

Usability and Intuitiveness

82

Vendor Support

82

Breadth of Features

82

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

79

Ease of Customization

78

Availability and Quality of Training

78

Emburse Reviews

Emily P.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use and saves me time and energy.

Likeliness to Recommend

10 /10

What differentiates Emburse from other similar products?

Certify was completely customizable to be able to download and import expense reports into my accounting software. This made a huge difference!

What is your favorite aspect of this product?

We only use Certify for tracking and submitting Credit Card expense reports. This product allows my employees to save their receipts, account information and reason for the expense at the time of the purchase. This keeps our data more accurate and keeps my office free of thousands of tiny slips of paper receipts!

What do you dislike most about this product?

It only works with the most recent version of Safari. This was been a problem for more than one of my employees who work with Apple computers and did not have the most recent version.

What recommendations would you give to someone considering this product?

Train your people well (using the videos available) and it will run smoothly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Randy L.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Love the customization and the cost brings value

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Cost and the customization

What is your favorite aspect of this product?

Receipt submission and the UI is probably the best features

What do you dislike most about this product?

I feel like the training for end users could be better and since most of it is self service now on the admin side I would like to see more training for admins so we can make changes as needed.

What recommendations would you give to someone considering this product?

Take the time to do the implementation with Chrome River to get it set up the way you want. Create a plan for educating the end users as I don't feel that CR has adequate training for the end users.

Pros

  • Reliable
  • Unique Features
  • Client Friendly Policies
  • Fair

Kee S.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use and has great UI

Likeliness to Recommend

8 /10

What differentiates Emburse from other similar products?

Ease of use

What is your favorite aspect of this product?

User interface and optical image recognition

What do you dislike most about this product?

Uploading receipts is not easy

What recommendations would you give to someone considering this product?

It is a good product in the market

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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