Emburse Logo
Emburse Logo
Emburse

Emburse

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Emburse
8.1 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Expense Detail Tracking

87

Single Sign-On (SSO)

86

Receipt Image Submission

85

Expense Itemization

84

Approval Workflow

83

Desktop Browser Support

82

Mobile App or Mobile Browser Support

80

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

82

Usability and Intuitiveness

82

Vendor Support

82

Breadth of Features

82

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

79

Ease of Customization

78

Availability and Quality of Training

78

Emburse Reviews

Dmitri K.

  • Role: Operations
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2023

Very user friendly product with flexibility

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

It is very user friendly and easy to understand and it has a lot of flexibility in terms of how the interface will look and how the workflow with approval routing with be set up. It also has a very comprehensive analytics module which allows you to do a lot of useful cost-related studies. Organizational acceptance of this product is guaranteed. Other products I reviewed were more rigid and confusing for an average user.

What is your favorite aspect of this product?

the adaptability aspect to satisfied unique organizational requirements.

What do you dislike most about this product?

the automated approval routing may not always work the way you expect, due to unclear instructions.

What recommendations would you give to someone considering this product?

If the automated approval routing is very convoluted in your organization, it may cause a lot of misunderstandings and back and forth arguments with Chrome River programmers. you have to be very clear about what you are requesting because the end result may be way off from your original intentions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Rina W.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2023

standard expense software

Likeliness to Recommend

7 /10

What differentiates Emburse from other similar products?

It has been around for a long time.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Expensify is better.

What recommendations would you give to someone considering this product?

Not bad, but competitors out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Debra S.

  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use but admin could be easier

Likeliness to Recommend

10 /10

What differentiates Emburse from other similar products?

Ease of use for end users, ability to upload receipts in different ways

What is your favorite aspect of this product?

Easy creation of a report

What do you dislike most about this product?

pcard reconciliation

What recommendations would you give to someone considering this product?

Ask for what you want/need - they usually can accommodate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Respectful

Cons

  • Charges for Enhancements

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