Emburse Logo
Emburse Logo
Emburse

Emburse

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Emburse
8.1 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Expense Detail Tracking

87

Single Sign-On (SSO)

86

Receipt Image Submission

85

Expense Itemization

84

Approval Workflow

83

Desktop Browser Support

82

Mobile App or Mobile Browser Support

80

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

82

Usability and Intuitiveness

82

Vendor Support

82

Breadth of Features

82

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

79

Ease of Customization

78

Availability and Quality of Training

78

Emburse Reviews

Daniel K.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

User friendly, but could use some enhancements

Likeliness to Recommend

8 /10

What differentiates Emburse from other similar products?

Mobile app and modern user interface

What is your favorite aspect of this product?

Easy to import receipts and store histories

What do you dislike most about this product?

Constantly asks you to relogin and sends you unique codes every single time

What recommendations would you give to someone considering this product?

Better for smaller to mid-sized teams

Pros

  • Fair
  • Reliable
  • Efficient Service
  • Respectful

Cons

  • Commodity Features
  • Under Delivered
  • Leverages Incumbent Status

Katherine M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

We desired it just as it is.

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Abacus expense management has made filing and approving costs a fun, team effort by doing away with the month-end expense report. Abacus improves and facilitates workflows for expenditure reporting that provide the highest level of accuracy and openness. The great bit of this powerful system is how the expense updates on the app instantly.

What is your favorite aspect of this product?

We can also manage KPIs like ROI and customer acquisition cost using the analytics dashboard, which displays expenditure trends. Abacus interacts with HR systems, accounting apps as well as productivity programs. By simply taking a picture of the invoice and uploading it to Abacus, we can handle receipts with ease. I like how simple it is to use the calendar and how attentive the customer service team was.

What do you dislike most about this product?

The alerts caused me a small amount of trouble because they occasionally came late. The software installation process is somewhat difficult and time-consuming. The biggest problem is that it's difficult for staff to locate rejected expenses so they can be recorded. Another issue is that it's difficult to input data into our ERP system for how we want to configure the system.

What recommendations would you give to someone considering this product?

Small to medium-sized firms can benefit from using this automated expense reporting system: Abacus. For hassle-free accounting, Abacus automatically connects payments and synchronizes with your accounting software. Your company staff can also use a smartphone application to submit all the expenditures as they occur.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mikeal J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Amazingly organized framework and reliable

Likeliness to Recommend

8 /10

What differentiates Emburse from other similar products?

The only real-time expenditure management tool that can automate our all-expense policies, balance corporate wallets, and compensate our employees is Abacus. All expenses are subject to bespoke automation that ensures compliance with the policy before being forwarded to the appropriate approvers; I've never encountered other systems with this level of enhanced capabilities.

What is your favorite aspect of this product?

I love it because using this we can now easily input and verify expenses while on the road on its smartphone application, and refunds now take just a few days. I enjoy how simple it was to download and install, how easy it is to keep track of spending, and how simple and efficient the reimbursement process is. I was blown away to see how visually appealing the user interface and design are.

What do you dislike most about this product?

The first time we went to submit a ticket, we discovered that it was quite difficult to include a receipt because our receipt required more than one page and was very long. It appears that further steps were necessary to complete this; still, we managed to do it.

What recommendations would you give to someone considering this product?

Abacus takes a different approach by focusing on small as well as large enterprises with complicated software integration requirements whereas the majority of our expenditure monitoring rivals target small businesses. It operates admirably enough to suit the basic to most intricate needs of the finance and accounting department of any firm.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

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