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Elastic

Elastic Observability

Composite Score

7.7 /10

CX Score

7.8 /10

30 Reviews Write a Review

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What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

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Awards & Recognition

Elastic Observability won the following awards in the Enterprise Search category

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4 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

2 Top Rated Capabilities

0 Top Rated Features

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

2 Top Rated Capabilities

3 Top Rated Features

2022

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative

15% Neutral

85% Positive

Pros

Effective Service
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 82

Content Analytics

Advanced/Faceted search

Content Aggregation

AI/Machine Learning

Results Sorting

Synonyms and Stemming

Processing and Indexing

Search Query Parsers

User interface for search/retrieval

Multi Format Support

Optical Character Recognition

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

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AIOps

Score 7.8

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Elastic Observability Reviews

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

ELK stack

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Appreciates Incumbent Status
Helps Innovate
Reliable

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Elastic Observability Ratings

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Elastic Observability?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

Content Aggregation The ability to aggregate content from multiple sources into one searchable index.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

Synonyms and Stemming Indexing of similar words or variations of words and phrases.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

Search Query Parsers The ability to use parsing notation such as “and”, “or”, and “not” to refine search results.

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

Multi Format Support Support of multiple common document formats for indexing and searchability on both filenames and contents.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

AIOps

Elastic Observability Reviews

ELK stack

Likeliness to Recommend

Pros

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Feature Ratings

Content Analytics

Advanced/Faceted search

Content Aggregation

AI/Machine Learning

Results Sorting

Synonyms and Stemming

Processing and Indexing

Search Query Parsers

User interface for search/retrieval

Multi Format Support

Optical Character Recognition

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Data Integration