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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

987 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

File Synchronization

Mobile and Cross-Platform Access

File Upload & Access

Data Loss Prevention

Electronic Signatures

Large-File Support and Transfer Acceleration

Integration and APIs

Audit Trail

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Document Management

Score 8.5

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Yadav M.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Best platform for cloud storage and collaboration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

One of the best features is the effective collaboration function, which stands out and makes it possible to store files effectively, securely, and robustly using the local storage facility.

What is your favorite aspect of this product?

Organizing and securely managing files and directories. In any commercial setting, the interface is simple to use, engaging, and intuitive. It is also straightforward to deploy and comprehend.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Compared to other platforms, it offers the best and most distinctive features. We can save and retrieve our information with ease, and sharing files is a breeze. All of these advantages are available at a reasonable cost. Overall, the program is fantastics.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Effective Service

Agata Z.

Role: Industry Specific Role
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Worth the cost

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Better encryption and integration with third party software

What is your favorite aspect of this product?

Integration with Adobe

What do you dislike most about this product?

Expensive storage

What recommendations would you give to someone considering this product?

Expensive but worth it for larger businesses

Pros

Saves Time
Security Protects
Helps Innovate
Continually Improving Product

Khushi R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Secure File Sharing

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It has a very intuitive user interface so navigation becomes very easy.

What is your favorite aspect of this product?

Appreciate the intuitive user interface, quick uploading, and efficient document sorting options in Dropbox Business, making tasks easier

What do you dislike most about this product?

It is bit expensive

What recommendations would you give to someone considering this product?

Great file sharing tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Controls access and permitted actions at the user, group, role, workspace, folder, file or sharing-link level

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

File Synchronization Synchronizes content between a central repository and supported devices, providing access to current file versions across locations

Mobile and Cross-Platform Access Provides secure access to content and collaboration functions through supported web browsers, desktop applications and mobile devices

File Upload & Access Supports convenient file upload and access through web, desktop and mobile interfaces, including drag-and-drop, bulk upload and preview of common file formats

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large-File Support and Transfer Acceleration Supports large files and folders through increased size limits, resumable transfers, bandwidth optimization or accelerated transfer technologies

Integration and APIs Integrates with productivity suites, identity providers, communication tools, content systems and business applications and provides APIs

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Dropbox Business Reviews

Yadav M.

Best platform for cloud storage and collaboration.

Likeliness to Recommend

Pros

Agata Z.

Worth the cost

Likeliness to Recommend

Pros

Khushi R.

Secure File Sharing

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

File Synchronization

Mobile and Cross-Platform Access

File Upload & Access

Data Loss Prevention

Electronic Signatures

Large-File Support and Transfer Acceleration

Integration and APIs

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support